Administrative Associate - Faith Formation

Franciscan Renewal Center; Scottsdale (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

401k match

PTO + holidays

Teledoctor

Retreat leave & development

Staff events

Mission-driven workplace

Job summary

The Franciscan Renewal Center in Paradise Valley, AZ, is seeking an Administrative Associate in Faith Formation to support the Director and department staff, keeping ministries organized and responsive. You will manage records, online platforms, communications, reception, budget support, ministry coordination, and calendar management, serving as a critical liaison across teams.

This role requires a detail-oriented, service-minded approach and a commitment to Franciscan values in a welcoming,

Qualifications

• Bachelor’s degree plus 2 years of administrative experience, or equivalent.
• Parish/diocesan/ministry experience preferred.
• Strong administrative, written and verbal communication skills.
• Ability to manage multiple projects and deadlines.
• Willingness to learn Catholic faith formation philosophy.

Responsibilities

• Maintain sacramental records in collaboration with the Liturgy Department; communicate with families in preparation processes (Baptism, Family Ministry Phases I and II, OCIC, OCIT, OCIA).
• Manage Faith Formation databases and online platforms; collaborate on a cross-department database.
• Generate program and evaluation reports; assist with forms submitted to the Education, Retreats and Events (ERE) Committee.
• Create and update Faith Formation content on Casa Connect; maintain website and social media content with Communications.
• Develop and coordinate content for the weekly bulletin, Mass slides, announcements, social media, eblasts, and flyers.
• Serve as the primary point of contact for Faith Formation; answer and route calls as needed.
• Monitor budgets and spending across Faith Formation and FIA ministries; submit check requests and reconcile receipts.
• Coordinate Wrapped in Love, infant baptisms/classes scheduling and paperwork; contact lists; volunteer opportunities.

Skills

Strong interpersonal skills

Emotional intelligence

Effective communication

Project management

Adaptability

Team collaboration

Pastoral ministry understanding

Education

Bachelor’s degree + 2 years admin experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Publisher

InDesign

Zoom

Circle

Flocknote

Job description

We serve our mission by providing:

The Franciscan Renewal Center, is a nonprofit Catholic retreat center and home to Our Lady of the Angels Church, located in Paradise Valley. Founded in 1951 by the Order of Friars Minor, we are committed to our mission of renewing lives through spiritual growth, healing and transformation, and service to others. The FRC staff and volunteers are passionate about our shared work that ultimately provides a peaceful and welcoming experience for all who come here.

• Retreats, meeting and conference space for faithbased and nonprofit organizations
• Joyful worship with Franciscan friars at Our Lady of the Angels Church, and additional support to our dynamic faith community with faith formation and spiritual education
• Service and outreach programs for the poor and vulnerable
• Counseling, therapy, and support groups

OVERVIEW

Our Faith Formation department has an opportunity for a detail-oriented, service-minded Administrative Associate. This position supports the Director and department staff and plays a key part in keeping our ministries organized, responsive, and running smoothly. The Administrative Associate supports a wide range of functions including record keeping, online platform management, communications, reception, budget support, ministry coordination, and calendar management.

KEY RESPONSIBILITIES

Administrative and Data Management

• Maintain sacramental records in collaboration with the Liturgy Department; communicate with families in preparation processes (Baptism, Family Ministry Phases I and II, OCIC, OCIT, OCIA).
• Manage and update Faith Formation databases and online platforms; collaborate on a streamlined, crossdepartment database.
• Generate program and evaluation reports; assist with forms submitted to the Education, Retreats and Events (ERE) Committee.

Online and Digital Platforms

• Create and update Faith Formation content on Casa Connect.
• Work with Communications to maintain related website and social media content.

Department Communications

• Develop and coordinate content for the weekly bulletin, Mass slides, announcements, social media, eblasts, and flyers (within Communications guidelines).

Reception and Support

• Serve as the primary point of contact for Faith Formation; answer and route calls as needed.

Budget and Financial Support

• Monitor budgets and spending across Faith Formation and FIA ministries.
• Submit check requests and reconcile receipts.

Ministry Coordination (Generational and FIA)

• Coordinate Wrapped in Love, infant baptisms/classes scheduling and paperwork, and foodbin oversight with HAM and Guest Services.
• Maintain ministry mailing/contact lists.
• Serve as point of contact for Valley Interfaith Project and ESL volunteer opportunities.
• Train volunteers on email account use; assist with FIA volunteer appreciation events.
• Provide administrative support to Casa Grounds, including placing orders.

Calendar Management

• Oversee Faith Formation calendars; submit room reservations and sync with the OLA calendar.

QUALIFICATIONS

• Bachelor’s degree plus 2 years of administrative experience, or equivalent combination of education and experience.
• Minimum 2 years of parish/diocesan/church ministry experience preferred.
• Strong administrative skills, with the ability to support personcentered, pastoral ministry.
• Ability to manage multiple projects and deadlines effectively.
• Willingness to learn and embrace the theological and ministry philosophies of Faith Formation and Faith in Action.
• Strong interpersonal skills and emotional intelligence; ability to build collaborative working relationships.
• Ability to adapt communication for different audiences.
• Understanding of Roman Catholic Church structure and the Santa Barbara Franciscan Province.
• Proficiency in Microsoft Office (Word, Excel, Publisher, Outlook), Zoom, InDesign; willingness to learn new platforms (e.g., Flocknote, Circle).
• Strong written and verbal communication skills.

WORK ENVIRONMENT

• Ability to work 40 hours per week onsite, including evenings and weekends as needed.
• Ability to ascend/descend stairs throughout the shift.
• Potential Seasonal Overtime

PERKS AND BENEFITS

We offer competitive pay and a full benefits package, including:

• Health, life, and disability insurance.
• Vision and basic dental covered 100% by employer.
• 403b retirement plan with employer match.
• 15 days PTO + 9 paid holidays + paid sick time.
• Free teledoctor visits.
• Paid retreat leave and professional development.
• Staff lunches and events.
• A values and missiondriven workplace where your work truly matters.

Join the FRC Team!

At the Franciscan Renewal Center, every role is more than a set of duties—it is hands-on, impactful, and valued, with many describing it as a true calling. Each day, our staff embody Franciscan values, working collaboratively and in a spirit of hospitality, serving as faithful stewards of our property and operations, and demonstrating unwavering dedication to our mission. Together, this shared commitment creates the welcoming environment that draws guests back program after program, year after year, and keeps our church community active, vibrant, and thriving.