Administrative Associate

University of Georgia; Athens (GA); On-site; USD 42,000 - 58,000; Full time

Job summary

The University of Georgia’s College of Family and Consumer Sciences seeks an Administrative Associate in the Department of Human Development and Family Science to support the Couple and Family Therapy (CFT) doctoral and masters programs and the Child Life program, and to assist faculty, program directors, coordinators, and department leadership.

The role provides administrative and academic program support, including admissions and recruitment activities, records management, communications, and

Qualifications

• Strong organizational and communication skills with attention to detail.
• Ability to manage multiple priorities and deadlines in a dynamic environment.
• Proficiency with Microsoft Office and willingness to learn university databases and systems.

Responsibilities

• Assist CFT doctoral and master's programs and Child Life program directors and coordinators.
• Gather and organize records for accreditation and materials for applications.
• Maintain a database for tracking student information and administer student surveys.
• Coordinate internships, MOUs, and communication among internship sites and directors.
• Support admissions activities, interview scheduling, campus visits, and orientations.
• Plan and coordinate departmental events and assist with general operations.

Skills

Administrative support

Customer service

Multitasking

Communication

Organization

Technology/Systems

Tools

Xitracs

Banner

Microsoft Office Suite

Job description

Position Summary

This is an Administrative Associate position in the Department of Human Development and Family Science (HDFS) within the College of Family and Consumer Sciences. The position provides administrative and academic program support for the department's academic programs, including the Couple and Family Therapy (CFT) doctoral and master's programs and the Child Life program. The incumbent supports faculty, program directors, coordinators, and departmental leadership in the administration and coordination of academic programs, student service activities, assessment and reporting processes, and program communications.

The position serves as an administrative resource for the department, providing support for academic programs, admissions and recruitment activities, assessment and reporting processes, program records management, communications, and other departmental initiatives.

The incumbent also supports departmental operations through coordination of events, student engagement, and dissemination of departmental information through print and digital media channels. This position requires strong organizational, communication, and customer service skills, the ability to manage multiple priorities simultaneously, and effective collaboration with a broad range of internal and external stakeholders.

This position reports directly to the Department Head of Human Development and Family Science and works closely with the HDFS Office Manager, who provides guidance regarding day-to-day activities, departmental priorities, and administrative procedures.

Duties/Responsibilities

Graduate Program Academic Support:

• Assist Couple & Family Therapy (CFT) doctoral program, Couple and Family Therapy master's program and Child Life program directors and coordinators.
• Gather and organize records for accreditation / certification documentation, and assisting with preparation of application materials. This includes assisting directors in day-to-day activities as assigned.
• Assist in developing and maintaining database for tracking student information for reporting, and administer student surveys (e.g., through QuestionPro).
• Assist CFT PhD, MS CFT and Child Life program directors in organizing records (e.g., MOUs) with internship and similar placements.
• Facilitate communication among internship sites and program directors.
• Other support of CFT and Child Life programs as assigned by Department Head and Office Manager.

45

General Departmental Administrative Support:

• Assist in the development and administration of student and faculty intramural awards.
• Monitor faculty and student research.
• Assist Department Head and FACS Communication staff to produce and disseminate HDFS research news via print and social media outlets.
• Support relationships with alumni by maintaining alumni database, assisting with event planning, and assisting with dissemination of department news to alumni.
• Assist the Graduate Program Administrator as needed, such as with coordinating admissions activities, interview scheduling, campus visits, and orientations.
• Assist with organization, coordination and execution of general departmental events
• Other duties as assigned by Department Head and Office Manager.

30

Undergraduate Academic Program Support:

• Assist Undergraduate Coordinator and HDFS Office Manager with course scheduling, assessing and recording student learning outcomes (e.g., through Xitracs), and preparing annual reports.
• Assist in undergraduate recruitment by developing recruitment materials, working with Student Success and Advising Center to promote the major at events.
• Assist in recruiting and tracking student progress in Double Dawgs
• Assist in planning undergraduate HDFS Association meetings.
• Provide office support (e.g., photocopies) for high credit-hour courses as assigned by Department Head and Office Manager

25

Physical Demands

• Standard office environment.
• Prolonged concentration and use of computer screens for extended periods
• Occasional movement between office, meeting, and event spaces

Knowledge, Skills, Abilities and/or Competencies

• Customer Service: Ability to provide responsive, courteous, and professional service to students, faculty, staff, and external stakeholders.
• Attention to Detail: Ability to accurately review, organize, and maintain records, data, correspondence, and administrative documentation.
• Multitasking: Ability to manage multiple assignments, competing priorities, and deadlines while maintaining accuracy and quality.
• Organization: Ability to organize work, prioritize tasks, and effectively manage deadlines with minimal supervision.
• Communication: Ability to communicate clearly and professionally through email, telephone, written correspondence, and in-person interactions.
• Technology/Systems: Ability to utilize Microsoft Office Suite and ability to learn and effectively use institutional databases, software, and administrative systems.
• Data Management: Ability to enter, maintain, retrieve, and organize information using spreadsheets, databases, and other electronic systems.
• Problem Solving: Ability to identify routine issues, determine appropriate solutions, and seek guidance when necessary.
• Coordination: Ability to coordinate meetings, events, schedules, and administrative activities involving multiple stakeholders.
• Confidentiality: Ability to handle sensitive and confidential information appropriately and in accordance with established policies and procedures.
• Flexibility: Ability to adapt to changing priorities and provide administrative support across various departmental initiatives as needed.
• UGA Systems: Knowledge of UGA systems or a commitment to learning UGA systems (e.g., Xitracs, Banner).

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Equal Opportunity Employer Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR [e-mail].

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Is driving a responsibility of this position? No

Is this a Position of Trust? Yes

Does this position have operation, access, or control of financial resources? No

Does this position require a P-Card? No

Is having a P-Card an essential function of this position? No

Does this position have direct interaction or care of children under the age of 18 or direct patient care? No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes

Location of Vacancy: Athens Area

Proposed Starting Date: 10/26/2026