Job Summary
Provides routine childcare office support. Provides support and assists with the overall administration and development of childcare center operation. May substitute in childcare classrooms when needed.
Responsibilities
Essential Functions
- Demonstrate effective communication with professionals, parents, and children
- Demonstrate an ability to work independently but show a willingness to take direction from the supervisor
- Demonstrate a warm, energetic disposition and enjoy working with families and young children (6 weeks to 5 years) and be willing to help out in classrooms as needed
- Review and process child care applications and related forms; review them for accuracy and completeness; ensure compliance with University and department policies, procedures, and federal, state, and local regulations. Efficiency and speed of processing is a must
- Receive, greet and direct visitors to the appropriate person or center. May provide child care center orientation and child development information for parents. May be asked to work with diaper bank
- Answer telephones, provide assistance, and direct families to the correct person or office. Return calls and emails in a timely manner
- Process and answer parent questions in a timely manner, through phone or email
- Create and maintain child files, service agreements, schedules, etc., and help centers access information
- Schedule appointments with parents and arrange for tours and orientation meetings
- Answer questions about the organization and associated activities
- Help out in classrooms as needed/instructed
- Other duties as assigned. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job
- Other duties as assigned
Note: The problem solving section indicates familiarity with department policies and procedures and a working knowledge of University and department organizations and procedures in order to assist staff and visitors.
Work Environment and Frequency
Work environment and level of frequency typically required: Nearly continuously in an office environment; occasional in an early childhood classroom environment or early childhood kitchen.
Requires 3+ years of related experience.
This is a Skilled Level position in the Support track.
Job Code: S22733
Grade: S16
Minimum Qualifications
EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
Department may hire employee at one of the following job levels:
Requires 3+ years of related experience.
Department-specific Qualifications:
- High school diploma or equivalency required
- One year full-time customer services experience or equivalency, demonstrated human relation and effective communication skills also required
- One year full-time childcare experience or equivalency (HeadStart, preschool, or childcare licensing etc.)
- At least 21 years old
- Pass a BCI and fingerprint background check
- Willing to obtain first aid training
- Demonstrated skills in Microsoft Office and management software
- Meet physical characteristics needed for the performance of all job duties (with or without the use of aids)
- Sufficient vision to read small printed material as well as long distances across playgrounds and classrooms for child supervision
- Sufficient hearing to hear normal and telephone conversation
- Ability to speak in an understandable manner
- Tone with sufficient volume to be heard in an office and/or a busy classroom environment
- Lift small children (up to 50 lbs)
- Carry small children in arms for short distances
- Move about on hands and knees and sit on the floor with children
- Exhibits physical stamina necessary for daily interaction with young children (walking, kneeling, sitting on floor, lifting up to 50 lbs., etc.)
- Ability to sit at a computer and perform repetitive motions
- Physical dexterity to use a pen or pencil in a legible format, operate a computer keyboard, and other devices
Preferences
Child Development Associate (CDA), Associates, or Bachelor’s or equivalent in Early Childhood Education preferred.
More than two years of childcare center experience.
National Association for the Education of Young Children (NAEYC) and Department of Health Child Care Licensing rules and regulations experience preferred.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- What is your highest level of completed education?
- None
- High School Diploma or Equivalent
- Associate Degree
- Bachelor\'s Degree
- Master\'s Degree
- Doctorate Degree
- How many years of related work experience do you have?
- Less than 2 years
- 2 years or more, but less than 4 years
- 4 years or more, but less than 6 years
- 6 years or more, but less than 8 years
- 8 years or more, but less than 10 years
- 10 years or more, but less than 12 years
- 12 years or more, but less than 14 years
- 14 years or more
Required Documents
Optional Documents
University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu