Administrative Assistant - Wound Care CTR BHP

Kettering Health; Beavercreek (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Kettering Health in Ohio seeks an Administrative Assistant to support patient care and daily operations. The role involves scheduling, record management, and strong customer service while maintaining confidentiality and regulatory compliance.

Required is a high school diploma with at least 1 year of administrative experience; knowledge of Microsoft Office and EHR systems is preferred. This is a full-time, on-site position in a healthcare setting.

Qualifications

• High school diploma or equivalent required.
• 1+ year of experience in administrative support or equivalent.
• Experience with Microsoft Office and EHR systems preferred.

Responsibilities

• Schedule patient appointments and manage calendars.
• Maintain patient records and handle confidential information.
• Deliver customer service to patients, visitors, and staff.
• Ensure regulatory compliance and HIPAA adherence.
• Support communication among staff, patients, and visitors.

Skills

Microsoft Office

EHR systems

organizational skills

time management

verbal communication

written communication

confidentiality HIPAA

customer service

attention to detail

multitasking

Education

High school diploma or equivalent

Associate's degree (preferred)

Tools

Office software

EHR software

Job description

Responsibilities & Requirements

The Administrative Assistant supports patient care and operational reliability by performing a variety of administrative tasks, including scheduling, record management, and customer service, to ensure efficient daily operations in a healthcare setting. This role upholds regulatory compliance and confidentiality standards while facilitating communication among staff, patients, and visitors. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Required Education:

• High school diploma or equivalent.

Required Work Experience:

• At least 1 year of experience in an administrative support role, or equivalent combination of education and experience.

Required Licenses, Certifications, and Registrations:

• None required.

Skills:

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and electronic health record (EHR) systems
• strong organizational and time management skills
• effective verbal and written communication
• ability to maintain confidentiality and comply with HIPAA
• customer service orientation
• attention to detail
• ability to prioritize and multitask in a fast-paced environment.

Competencies:

• Employee demonstrates proficiency in Outlook.
• Employee demonstrates proficiency in Word
• Employee demonstrates proficiency in Teams
• Employee demonstrates consistent Hand Hygiene practices.

Preferred Qualifications

Preferred Education:

• Associate's degree in business administration, healthcare administration, or related field preferred.

Preferred Work Experience:

• Experience in a healthcare setting preferred.

Preferred Licenses, Certifications, and Registrations:

• Certified Medical Administrative Assistant (CMAA) or similar credential preferred.