Administrative Assistant Tech Services

SSAB; Iowa (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Excellent Pay with Bonus

Very Affordable Health Insurance

Blue Cross/Blue Shield Medical

CVS/Caremark Prescription

Superior Vision

401(k) with Employer Match – 5%

Company Paid Life Insurance - and STD

Not sure if offered

Job summary

SSAB is seeking a detail‑oriented administrative professional to manage daily release reporting and quality control tasks in a full‑time office role. Responsibilities include releasing material, coordinating testing, and handling paperwork such as test certificates and quality records.

The position requires strong attention to detail, reliable attendance, and proficient use of Outlook, Word, and Excel, with experience in quality systems and documentation. Office presence is essential.

Qualifications

• High school diploma / GED equivalent
• Associates degree or equivalent business experience
• Computer literate with proficiency in Outlook, Word and Excel
• Attention to detail and accuracy
• Ability to work well with other team members
• Excellent verbal and written communication skills
• Possess solid organizational skills
• Regular and reliable attendance

Responsibilities

• Generate a daily release report on each business day and during weekend/holiday coverage.
• Review material on hold and release plate or coil if the product satisfies all quality requirements for shipment.
• Order new testing for test failures and downgrades/de-allocates material as advised by supervisor.
• Review Plate and Coil product railcars twice daily.
• Investigate requests to switch product from one order to another and verify acceptability of material.
• Coordinate identity/grade discrepancies and investigate problems with supervisor before responding to customer.
• Assist Sales with satisfying customer requirements and respond to re-certification requests from Customers and Sales.
• Send any physical or chemistry failures to metallurgist and/or physical lab manager; order new testing from Shipping.
• Coordinate UT testing with outside inspection company.
• Generate test certificates and review them to ensure relevant data is shown; email certificates to customers; enter data into EDI; file quality records.
• Enter test data into computer system (tensile, charpy, hardness, chemistry); file chemistry data sheets.
• Notarize documents as required by customers or state authorities.
• Generate statistical data from mill and CTL temper lines.
• Assist QMS Coordinator on projects when requested

Skills

Outlook

Word

Excel

Attention to detail

Communication skills

Teamwork

Organizational skills

Attendance

Education

High school diploma / GED

Associates degree or equivalent

Associates or Bachelor’s Degree

Tools

CORIS database

Level 3 software

Job description

• Generates a daily release report on each business day and during weekend/holiday coverage.
• Reviews material on hold and releases plate or coil if the product satisfies all quality requirements for shipment – includes planned computer holds requiring testing validation and manual holds due to testing failures or suspect quality.
• Orders new testing for test failures and downgrades/de-allocates material as advised by supervisor.
• Review Plate and Coil product railcars twice daily
• Investigates requests to switch product from one order to another and verifies acceptability of material. Advises scheduling of downgrades/de-allocation to allow for rapid remake of order
• Coordinates identity/grade discrepancies (e.g. illegible or incorrect identification) and investigates and reviews problems with supervisor prior to responding to customer.
• Assists Sales with satisfying customer requirements - includes issue of re-stencil/die-stamp letters to customers. Responds to re-certification requests from Customers and Sales.
• Send any physical or chemistry failures to metallurgist and/or physical lab manager. Orders new testing from Shipping
• Coordinates UT testing with outside inspection company
• Generates test certificates and reviews them to ensure that relevant test data is shown. Emails test certificates to customers. Coordinates distribution of certificates between shipbuilding survey societies such as ABS / BV and customers. Enters test data into EDI for selected customers. Controls filing and preservation of quality records.
• Enters test data into the computer system as required, including tensile, charpy, hardness, chemistry, etc. Files chemistry data sheets.
• Notarizes documents as required by customers or state authorities.
• Generates statistical data from mill and CTL temper lines.
• Assists QMS Coordinator on projects when requested

QUALIFICATIONS – Education, Experience and Competencies

Required:

• High school diploma / GED equivalent
• Associates degree or equivalent business experience
• Computer literate with proficiency in Outlook, Word and Excel
• Attention to detail and accuracy
• Ability to work well with other team members
• Excellent verbal and written communication skills
• Possess solid organizational skills
• Regular and reliable attendance

Preferred:

• Associates or Bachelor’s Degree
• Customer Service experience
• Experience in quality assurance, ISO-9001, quality systems, and/or quality audits
• Knowledgeable in steel production, shipping, or traffic/logistics operations
• Notary Public
• Experience with CORIS database & Level 3 software

SUPERVISORY RESPONSIBILITIES / DIRECT REPORTS

This position has no supervisory responsibilities.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

This position operates in an office environment. The role uses standard office equipment such as computers, phones, photocopiers, filing cabinets, scanners and postage meters. This role is partially sedentary, sitting for several hours at desk and walking to/from and standing at alternative work areas (e.g. photocopiers, paper shredders, mailroom); alternate sitting and standing as needed. Filing and handling materials is required.

The position requires the following vision and hearing capabilities:

• Talking person to person, on the phone, and/or in group settings
• Hearing in person, on the phone, and/or in group settings
• Vision at near, mid, and far range

The employee is frequently required to:

• Stand and walk, and may alternate sitting and standing as needed
• Balance, stoop, kneel, crouch, crawl, climb
• Twist at waist level
• Reach above shoulder level, at waist/desk level, and below waist/desk level
• Feel with right hand, left hand, and both hands (sensing temperatures and textures)

The employee is occasionally required to:

• Push, pull, lift and/or carry up to 30 pounds

POSITION TYPE – WORK HOURS - TRAVEL REQUIREMENTS

• Position is full time, non-exempt, and is eligible for overtime
• Position works (8) hours a day, with rotating weekend and holiday coverage
• Office presence required

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Our offer

SSAB BENEFITS – starting at hire!

• Excellent Pay with Additional Bonus
• Very Affordable Health Insurance
• Blue Cross/Blue Shield Medical
• CVS/Caremark Prescription
• Superior Vision
• 401(k) with Employer Match – 5%
• Company Paid Life Insurance - and STD and LTD
• Optional Life, Hospital Indemnity, Critical Illness
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Employee Assistance Program

OUR CULTURE

At SSAB, we strive to create an environment where every team member is heard, valued, empowered, and engaged. We believe that diverse perspectives drive innovation and that everyone contributes to our collective success. We use our values – driven, true and ahead – in making everyday decisions, keeping the customer at the heart of what we do. This makes us all team players, each with the drive to improve. When joining SSAB you will become part of an organization of passionate problem solvers working together on important challenges. We will support your growth by providing a safe and friendly workplace. If you set out to achieve it, at SSAB you will have the possibility of broadening your skills and grow within your field or beyond.