Administrative Assistant (Support Services Coord)

Active Day; Bristol Township (Bucks County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Administrative Assistant to enhance their service-oriented adult day health center. In this dynamic role, you will be the vital link between field teams and the home office, ensuring seamless communication and exceptional customer service. With a focus on building strong relationships, your responsibilities will range from supporting administrative needs to training field teams. This position offers a fun and rewarding work environment, complete with comprehensive benefits including medical coverage, generous paid time off, and employee discount programs. Join a team where your contributions truly matter!

Benefits

Medical/Vision/Dental Benefits

401(k)

Generous Paid Time Off

Holidays

Employee Discount Programs

Employee Assistance Program

Fun Work Environment

Qualifications

• Minimum of 1-year relevant experience strongly preferred.
• Ability to support multiple locations and prioritize tasks.

Responsibilities

• Provide highly responsive customer support and serve as point person.
• Assist field leadership with maintenance and repair requests.

Skills

Customer Service

Problem Solving

Time Management

Adaptability

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Job description

• DAILY PAY AVAILABLE**
  
  
  

Active Day has an available opportunity for an Administrative Assistant - Support Services Coordinator to join our team!

$18 - $20/hour

If you are a high achiever who excels at building strong relationships in a fast-paced environment and takes pride in providing exceptional customer service then look no further! We are looking for YOU! This is an administrative position that will touch all aspects of our service-oriented adult day health center business. You will not be bored in this role! After all this is ACTIVE Day!

Benefits include

• Medical/vision/dental benefits
• 401(k)
• Generous paid time off
• Holidays
• Access to employee discount programs
• Employee Assistance Program
• A fun and rewarding place to work!
  
  
  

The Administrative Assistant's Responsibilities include but are not limited to

• Provide highly responsive customer support and serve as “point person” between field teams, home office and external vendors
• Provide training to our field team
• Assist field leadership and home office with maintenance and repair requests, ordering and shipping of medical and office supplies, marketing supplies and materials, telephone and internet outages, office equipment, appliances and more
• Support the home office team’s administrative needs such as updating directories, policy guidelines, answering and directing calls, inbound/outbound mail, creating shipping labels and make sure office is stocked with supplies.
• Serve as a primary point of contact for inbound calls and website inquiries and project a positive image of Active Day and its programs and services.
• Develop a working knowledge of key home office department level functions to provide support as necessary.
• Build and maintain positive working relationships and customer service with field teams, home office departments and external vendors.
  
  
  

The Administrative Assistant's Qualifications will include but are not limited to

• High School Diploma or GED required with a minimum of 1-year relevant experience strongly preferred
• Ability to support multiple locations and prioritize tasks
• Adaptable to change with ease in a fast-paced environment
• Strong knowledge of basic administrative and clerical systems and procedures
• Ability to deliver an exceptional customer service experience
• Independently solve problems or present alternate solutions for discussion
• Self-starter ability to see something that needs to be done and takes initiative to complete the task
• Ability to work under pressure, meet tight deadlines, remain organized and manage time effectively
• Experience in Microsoft Excel, Word, PowerPoint, Outlook and Teams.
• Ability to lift up to 25 lbs - This can be a physically demanding job.. after all, we are ACTIVE Day!
  
  
  

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