Administrative Assistant, Student Financial Services

Lindenwood University; Saint Charles (MO); On-site; USD 9,700 - 12,000; Part time

Job summary

Lindenwood University is seeking an Administrative Assistant, Student Employee to support campus offices with routine customer service and clerical duties. The role is 20 hours per week, 36 weeks per year, at a rate of $15.00 per hour and non-exempt status.

Responsibilities include responding to inquiries, managing appointments, maintaining filing and office supplies, and compiling information into reports while upholding university policies and service standards.

Qualifications

• Currently enrolled at Lindenwood University.
• Good academic and financial standing with the University.

Responsibilities

• Provides routine customer service and performs clerical duties according to procedures.
• Answers phone, responds to email, forwards messages, and confirms appointments.
• Maintains filing systems and office supplies; creates reports from information gathered.
• Collects organizes and composes correspondence for department staff.

Skills

Communication skills

Customer service

Organization

Integrity

Critical thinking

Research skills

Policy learning

Education

Enrollment at Lindenwood University

Job description

Welcome to Career Opportunities at Lindenwood University.

JOB TITLE SUMMARY

Job Title: Administrative Assistant, Student Employee

Job Code: 2004

Scheduled Weekly Hours: 20 hours per week

Job Week Assignment: 36 weeks per year

Rate of Pay: $15.00 per hour

Work Cycle: Monday two weeks prior to the start of fall semester through graduation

FLSA Status: Non-Exempt

Revision Date: 1.1.2026

This application is open to Federal Work Study (FWS)-eligible students as well as non-FWS students. Fifty percent of the available positions are reserved for FWS students.

Job Summary

The administrative assistant, student employee is responsible for providing routine customer service and performing clerical/administrative duties according to established procedures.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Writes, edits, formats, and proofreads documents
• Performs data aggregation
• Responds to the needs of students, colleagues, and community members in a timely and courteous manner
• Answers phone, responds to email, forwards messages, and confirms appointments
• Maintains appropriate office supply inventory
• Compiles and organizes information into relevant reports
• Maintains filing systems and utilizes basic word processing, database, and spreadsheet skills daily
• Collects, organizes, and composes correspondence for department staff

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.

• Currently enrolled at Lindenwood University
• Good academic and financial standing with the University

Knowledge, Skills, and Abilities – May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Excellent written and verbal communication skills
• Excellent customer service skills
• Highly organized with the ability to multitask
• Strong professional integrity
• Ability to use good judgement and think critically
• Basic research skills
• Ability to learn and apply institutional policies and procedures

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions.

• General office setting
• Standard business hours
• Fully On-Ground

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work effectively at a computer for up to eight hours daily
• Ability to sit for extended periods of time
• Ability to lift/carry items commonly found in an office setting including, but not limited to, documents, laptops, keyboards, etc.
• Regular in-person attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination‑free educational work environment.