Administrative Assistant - Radiology

phsorg; United States; On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits package

Wellness rewards program

Job summary

Presbyterian Healthcare Services is seeking an Administrative Assistant for the Radiology department in Albuquerque, NM. This role coordinates admissions, discharges, scheduling, and records, while providing exceptional patient service and supporting revenue cycle processes.

Key duties include handling calls, verifying insurance, and maintaining accurate documentation in a fast-paced healthcare setting. Strong typing, organizational skills, and teamwork are essential for success.

Qualifications

• High school diploma or GED required.
• Short-term specialized training in administrative/clerical skills preferred.
• Less than one year of experience in an office, customer service, healthcare, or medical office setting.
• Typing speed of at least 45 words per minute.
• Proficient with word processing software and standard office applications.
• Strong verbal and written communication skills and professional customer service.

Responsibilities

• Coordinate patient admission and discharge, collecting and verifying demographic, insurance, and financial information.
• Retrieve, organize, and maintain medical records and documentation.
• Serve as primary contact by answering calls professionally and taking detailed messages.

Skills

Organizational skills

Multi-tasking

Communication skills

Customer service

Teamwork

Education

High school diploma or GED

Short-term administrative training

Tools

Microsoft Word

Microsoft Office

Job description

Location Address:

8300 Constitution Ave NE
Albuquerque, NM 87110-7613

Compensation Pay Range:

Minimum Offer $16.36
Maximum Offer $24.26

Now Hiring:

Administrative Assistant - Radiology

Summary:

Coordinate care, support exceptional service, and help keep our operations running smoothly. In this role, you will provide a wide range of administrative and clerical support services that contribute to the efficient day-to-day operations of the department. As a key member of the team, you will assist with scheduling, managing records and documentation, coordinating communications, and supporting departmental workflows to ensure a seamless experience for patients, customers, providers, and staff. Success in this role requires strong organizational skills, attention to detail, excellent customer service, and the ability to thrive in a fast-paced environment while supporting the department's mission of delivering outstanding service and care.

Type of Opportunity:

Full time

Job Exempt:

No

Job is based:

Presbyterian Kaseman Hospital

Work Shift:

Varied Days and Hours (United States of America)

Responsibilities:

• Coordinate the patient admission and discharge process by accurately collecting and verifying demographic, insurance, and financial information to support timely registration, billing, and reimbursement.
• Retrieve, organize, and maintain medical records, including pathology reports, imaging results, and documentation from referring providers, ensuring complete and accurate patient records.
• Serve as a primary point of contact by answering incoming calls professionally and courteously, addressing inquiries, taking detailed messages, and ensuring prompt follow‑up.
• Provide administrative support for patient charge entry, insurance verification, authorization, and claims processing to help ensure accurate and efficient revenue cycle operations.
• Prepare and distribute daily treatment, physician, and simulation schedules, ensuring providers, staff, and patients have the information needed for coordinated care and smooth clinic operations.
• Collaborate with clinical and administrative teams to support workflow efficiency, maintain accurate records, and deliver an exceptional patient experience throughout every stage of care.

Qualifications:

• High school diploma or GED required.
• Completion of specialized short-term training in administrative, clerical, or secretarial skills preferred.
• Less than one year of experience in an office, customer service, healthcare, or medical office setting.
• Ability to type a minimum of 45 words per minute.
• Proficiency with word processing software and standard office applications.
• Strong verbal and written communication skills, including proper grammar and professional customer service.
• Working knowledge of general office equipment, including multi-line phone systems, printers, copiers, scanners, and fax machines.

Key Skills & Attributes

• Exceptional organizational skills with strong attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional, courteous, and service-oriented approach when interacting with patients, visitors, providers, and staff.
• Strong problem-solving skills and the ability to maintain confidentiality.
• Ability to work independently while also contributing effectively as part of a team.

Benefits

• All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED.

PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services