Administrative Assistant (Patient-Facing ) - Cardiology - Center City

Jefferson Health; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Tuition assistance

Disability insurance

Flexible spending accounts

Job summary

Jefferson Health is seeking an Administrative Assistant (Patient-Facing) for the Cardiology department in Center City, Philadelphia. The role provides essential clerical and secretarial support to a department leader and team.

Key duties include calendar management, meeting coordination, correspondence creation, and front-desk communications, ensuring accurate information flow and superb patient service in a fast-paced healthcare setting.

Qualifications

• ,
• High School Diploma Required; Bachelor's Degree preferred.
• Two years of experience in an administrative role preferred.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with Jefferson values.
• Manages project plans, scheduling and program reporting requirements.
• Manages schedule and coordinates meetings with an ability to support complex ongoing meeting processes including capturing minutes and distributing updates and information.
• Creates correspondence, memos, presentations and/or reports ensuring accuracy and timeliness with completion.
• Answers incoming calls, greets visitors and guests, directing them as appropriate.
• Screen incoming communications; take and deliver accurate messages; respond to requests by gathering and providing information and referring non-routine calls to the appropriate staff.
• Schedule appointments and coordinate arrangements for meetings and conferences.

Skills

Effective communications

Interpersonal relationships

Service excellence

Flexibility & adaptability

Managing multiple priorities

Decision making

Accuracy & attention to detail

Calendaring

Problem solving

Knowledge of organization

Education

High school diploma

Bachelor's degree preferred

Tools

PowerPoint

Job description

Administrative Assistant (Patient-Facing) - Cardiology - Center City page is loaded## Administrative Assistant (Patient-Facing) - Cardiology - Center Citylocations: Philadelphia, PAtime type: Full timeposted on: Posted Todayjob requisition id: REQ-0036279**Number of Positions In Requisition**1**Job Details**Performs full clerical, administrative and general office duties involving transcription, typing, record and file maintenance, mail distribution and telephone reception. Provides secretarial services to a middle to upper-level management position or department. This role requires an understanding of the content of the supervisor's job and method of operation. This implies knowledge of department and/or Hospital or University operations and procedures.**Job Description**Essential Functions:* Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.* Manages project plans, scheduling and program reporting requirements* Manages schedule and coordinates meetings with an ability to support complex ongoing meeting processes including capturing minutes and distributing updates and information.* Creates correspondence, memos, presentations and/or reports ensuring accuracy and timeliness with completion.* Answers incoming calls, greets visitors and guests, directing them as appropriate* Screen incoming communications; take and deliver accurate messages; respond to requests by gathering and providing information and referring non-routine calls to the appropriate staff.* Schedule appointments and coordinate arrangements for meetings and conferences.Education and Experience:* High School Diploma Required; Bachelor's Degree preferred* Two years of experience in an administrative role preferred.* Proficiency in secretarial skills, Experience with computer and standard office software application. Knowledge of Power Point a must.Knowledge, Skills and Abilities - Required* Effective Communications - Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors* Interpersonal Relationships - Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner* Service Excellence - Knowledge of customer service concepts and techniques, ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner* Flexibility and Adaptability - Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment, ability to adapt as needed* Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation* Decision Making - Understanding of the issues related to the decision-making process, ability to analyze situations fully and accurately, and reach productive decisions* Accuracy and Attention to Detail - Understanding of the necessity and value of accuracy and attention to detail, ability to process information with high levels of accuracy* Calendaring - Knowledge of and ability to use office electronic calendaring software and capabilities* Problem Solving - Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems, ability to apply this knowledge appropriately to diverse situations* Knowledge of Organization - Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics, ability to apply this understanding appropriately to diverse situations**Work Shift**Workday Day (United States of America)**Worker Sub Type**Regular**Employee Entity**Jefferson University Physicians**Primary Location Address**925 Chestnut Street, Philadelphia, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research., home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students., nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.**Benefits**Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.For more benefits information, please clickIn keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education.