Administrative Assistant, Oklahoma City, OK

Pedigo Staffing Services; Oklahoma City (OK); On-site; USD 38,000 - 46,000; Full time

Job summary

Department of Rehabilitation Services in Oklahoma City seeks an Administrative Assistant to support DDS staff in determining Social Security disability eligibility. You will handle initial screenings, request medical records, and contact applicants by phone to complete forms.

The role may involve switchboard duties, handling confidential information, and coordinating scheduling and medical evidence across SSA systems. HS education preferred with a federal background check.

Qualifications

• HS education preferred or one year of technical clerical office work, public contact work or an equivalent combination of education and experience.
• Federal background check required.

Responsibilities

• Provide administrative support to professional DDS staff responsible for determining eligibility for Social Security benefits.
• Perform initial evaluations and request medical records on Social Security Disability claims.
• Contact disability applicants to complete forms and answer questions by phone.
• May operate a switchboard and direct calls within the office.
• Access confidential information and transfer sensitive data across SSA systems.
• Monitor scheduling for consultative exams and arrange medical evidence as needed.

Skills

Attention to detail

Confidentiality

Oral and written communication

Computer skills

Typing

Documentation skills

Customer service

Organization

Flexibility

Willingness to take on other duties

Education

HS education preferred

Tools

Excel

Adobe

Word

Job description

Title: Administrative Assistant

Oklahoma Agency: Department of Rehabilitation Services

Address: 9801 N Kelley, OKC 73131

Telework Policy: 100% at client site

Duration: 6-12 months with option to extend (not to exceed 12 months total)

Number of Positions: 6 hires under this posting

Location & Schedule: 9801 N Kelley, OKC 73131 100% in person Mon-Fri (8a-55p)

Timeline & Interview Process: Start date: ASAP In-person panel interview

Description

Provide administrative support to professional DDS staff responsible for determining eligibility for Social Security benefits for Oklahomans using Federal Social Security Administration provisions. Duties will include performing initial evaluations and requesting medical records (screening) on Social Security Disability claims, contacting Social Security disability applicants to complete forms and answer questions via phone. May also work a switchboard answering and directing incoming phone calls to individuals within our office. Accesses confidential information such as personal demographics, social security numbers, earnings records, work histories, prior disability filings & medical information using SS Electronic Query Systems/Disability Claims Systems. Identifies, enters and transfers sensitive information electronically to the appropriate destination within various SSA operating systems. Monitors consultative examination providers to ensure that scheduling is correct and medical reports are received timely. Arranges for the scheduling and/or purchases of medical evidence of record and consultative physical and mental examinations. Upon receipt, verifies medical records are complete prior to authorizing payment in accordance with Social Security Administration and Disability Determination Division policies and procedures. May also maintain vendor files. Performs tasks related to general office operations and other duties as assigned.

• Good attention to detail
• Ability to maintain confidentiality
• Effective oral and written communication skills
• Good computer skills (or at least the ability to learn): Excel, Adobe, Word and ability to navigate between several computer systems.
• Good accuracy
• Proficient typing and grammar skills
• Good documentation skills
• Good customer service & telephone skills
• Good organization skills
• Flexible based on the demands of the job
• Willingness to complete and be responsible for other work duties as needed

Requirements

HS education preferred or one year of technical clerical office work, public contact work or an equivalent combination of education and experience. Federal background check required.