Administrative Assistant: Mission-Driven Support & Scheduling

Neighborhood Assistance Corporation of America; Virginia (MN); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401K

Job summary

Neighborhood Assistance Corporation of America (NACA) fights for working people against predatory lending and builds strong neighborhoods through affordable homeownership. NACA is a high-profile organization with over two million Members and expanding its local offices nationwide with mortgage programs.

The Administrative Assistant handles phones, greets Members, schedules appointments, processes HBW attendance forms, and supports diverse local office needs.

Qualifications

• Bachelor’s or Associate degree – Preferred
• High School Graduate or Equivalency – Required
• Mortgage and/or real estate courses - Preferred

Responsibilities

• Administer Member appointments, waiting list and confirmations (purchase counseling and HBW attendance).
• Answer the phone, welcome Members, and address Member issues and questions to ensure outstanding customer service.
• Administer volunteer participation by NACA Members and others.
• Process new hires and reinforce NACA policies and procedures.
• Monitor and order supplies; maintain office space for efficiency and safety.

Skills

Communication

Organizational skills

Professionalism

Customer service

Time management

Problem solving

Independence

Languages

Education

Bachelor's or Associate degree – Preferred

High School Graduate – Required

Mortgage/real estate courses – Preferred

Tools

NACA software

Job description

Neighborhood Assistance Corporation of America (NACA) fights for working people against predatory lending and builds strong neighborhoods through affordable homeownership. NACA is a high-profile organization with over two million Members and expanding its local offices nationwide with mortgage programs.

The Administrative Assistant handles phones, greets Members, schedules appointments, processes HBW attendance forms, and supports diverse local office needs.