Administrative Assistant – Logistics, Parts and Service for HERMLE USA

Maschinenfabrik Berthold Hermle AG; Mesa (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Administrative Assistant to support logistics, parts, and service operations. This role is crucial for ensuring efficient communication and organization within the company. Ideal candidates will possess strong analytical and organizational skills, along with a friendly demeanor and a commitment to providing excellent customer service. You'll be part of a dynamic team that values integrity and teamwork, contributing to the overall success of the organization while enjoying a supportive work environment with ample growth opportunities. If you are self-motivated and ready to make a difference, this is the perfect opportunity for you.

Benefits

Medical Coverage

Dental Coverage

Life Insurance

Long-term Disability Insurance

Short-term Disability Insurance

Retirement Plan (401K)

Qualifications

• 1-3 years’ experience in Manufacturing, Logistics, or Customer Service.
• Strong organizational and analytical skills required.

Responsibilities

• Provide support to the Warehouse, Service, and Parts Department.
• Receiving and logging parts and service calls into SAP system.
• Preparation of reports and shipment tracking for customers.

Skills

Analytical thinking

Strong organizational skills

Excellent written communication

Excellent verbal communication

Supply chain management

Self-motivation

Education

High School diploma or equivalent

Tools

SAP R/3

ERP system

Job description

Administrative Assistant – Logistics, Parts and Service for HERMLE USA

WHO WE ARE

HERMLE USA, Inc., located in Franklin, Wisconsin is the North American Headquarters of Maschinenfabrik Berthold HERMLE AG, Gosheim, Germany and provides North America's leading manufacturers with the finest high precision machining centers and world-class technical customer support.

Our employees are the most important asset and the backbone of HERMLE USA! Without the people in our organization we would sell nothing but machines and wouldn’t be able to satisfy and even exceed our customer’s expectations.

We are always looking for committed team members with the necessary drive and integrity to provide world-class service to our customers. Respect is the foundation of a united workforce and therefore we value open, professional and friendly communication internally as well as with our customers and partners worldwide!

WHAT WE ARE LOOKING FOR

Individuals that are friendly and genuinely care about the happiness of the people around them. Someone that has a can-do attitude and asks, “what else can I do?”, a real team player who provides – and values – honest improvement-oriented feedback. We need people that take accountability for their actions and pride in their work.

Essential Duties and Responsibilities

1. Provide support to the Warehouse, Service and Parts Department as required
2. Receiving and logging of parts and service calls/notifications into SAP system
3. Record keeping, organization and filing
4. Sales Orders and Quotes in ERP system
5. Assist in shipping department when needed
6. Provide shipment tracking to customers
7. Generate BOL’s for shipments
8. Preparation of reports, analyzing data, and identifying solutions
9. General organizational tasks and scheduling of training events
10. Performs other duties and responsibilities as requested

REQUIREMENTS

1. High School diploma or equivalent with 1-3 years’ experience in Manufacturing, Logistics and/or Customer Service
2. Excellent written and verbal communication skills
3. Analytical thinker
4. Strong organizational skills
5. Supply chain management skills
6. Self-motivated and ability to work well independently
7. Must maintain a professional demeanor
8. ERP system experience / SAP R/3 system experience is a plus

Besides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program that among others includes Medical Coverage, Dental Coverage, Life Insurance, Long-term and Short-term Disability Insurance and a Retirement Plan (401K).
HERMLE USA, Inc. is an EEO employer.