Administrative Assistant/ Intake Coordinator

Humantouchhealth; Allentown (Lehigh County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home health service provider seeks a reliable Intake Coordinator / Administrative Assistant in Allentown, PA. You will manage patient intakes, verify insurance, and ensure compliance with regulations, contributing to quality care delivery. Ideal for organized individuals who thrive in a supportive office environment.

Benefits

Competitive pay

Supportive and collaborative office culture

Opportunities for professional growth and advancement

Work-life balance

Paid vacation and sick time

Holiday pay

Ongoing training and development

Qualifications

• 1–2 years of experience in home health, medical office, or administrative support.
• Excellent communication and interpersonal skills.
• Strong attention to detail, accuracy, and organizational skills.

Responsibilities

• Process incoming referrals and coordinate new patient intakes.
• Maintain and update electronic medical records (EMR).
• Support general administrative tasks such as filing, faxing, and data entry.

Skills

Communication

Interpersonal skills

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Associate’s degree (preferred)

Tools

Microsoft Office

EMR systems

Job description

About Us
Human Touch Home Health has been a trusted provider of skilled and non-skilled home health services for over 27 years. Serving Virginia, Washington D.C., Maryland, and Pennsylvania, we offer one of the most comprehensive selections of career opportunities in the industry—from per diem to full-time roles.
Our dedicated and compassionate team delivers high-quality nursing, therapy, and home health aide services with integrity and heart. We are proud to be an Equal Opportunity Employer, committed to diversity, excellence, and innovation in care. At Human Touch, we foster a family-oriented, team-driven environment where your work truly makes a difference.What We Offer

• Competitive pay
• Supportive and collaborative office culture
• Opportunities for professional growth and advancement
• Work-life balance
• Paid vacation and sick time
• Holiday pay
• Ongoing training and development

Position Overview
We are seeking a reliable, organized, and personable Intake Coordinator / Administrative Assistantto support our Allentown, PA office. This in-office onlyrole is essential to our patient intake process and day-to-day administrative operations. You’ll work closely with clinical and office staff to ensure accurate and timely onboarding of new patients while maintaining a smooth and professional front office experience.Key Responsibilities

• Process incoming referrals and coordinate new patient intakes
• Verify insurance coverage and eligibility
• Maintain and update electronic medical records (EMR)
• Communicate with referral sources, patients, physicians, and field staff
• Schedule patient assessments with clinical team
• Answer incoming calls, respond to inquiries, and route messages appropriately
• Support general administrative tasks such as filing, faxing, data entry, and supplies management
• Ensure compliance with all relevant policies and regulations

Requirements

• High school diploma or equivalent required; associate’s degree preferred
• At least 1–2 years of experience in home health, medical office, or administrative support
• Excellent communication and interpersonal skills
• Strong attention to detail, accuracy, and organizational skills
• Proficient in Microsoft Office and comfortable with EMR systems
• Ability to work independently and as part of a team in a fast-paced environment
• Must be able to work on-site in our Allentown, PA office(this is not a remote or hybrid position)

Join Our Allentown Team
If you're seeking a meaningful opportunity where your administrative talents help people receive the care they need—and you enjoy working in a supportive, community-centered office—we encourage you to apply today.