Administrative Assistant - Insight FS - Brandon, WI

Insight FS; Brandon (WI); On-site; USD 36,000 - 52,000; Full time

Job summary

Insight FS, Inc. is seeking an administrative/customer service professional to support invoicing, inventory management, and customer interactions.

The role includes processing payments, maintaining records, and assisting in marketing activities to uphold customer satisfaction and organizational profitability. Qualifications include an associate’s degree or equivalent and 2+ years of office experience, plus a valid driver’s license.

Qualifications

• Associate’s degree in business or agriculture or equivalent.
• 2+ years of office-related experience.
• Strong communication and customer-service skills.
• Valid driver's license and clean driving record.

Responsibilities

• Prepare accurate invoices for service work and products.
• Reconcile inventory variances.
• Provide quality customer service to walk-in and phone customers.
• Maintain inventory records and bookings for products.
• Process payments and balance deposits to daily sales.
• Support managers and sales staff with marketing activities.

Skills

Business knowledge

Collaboration

Communication

Customer focus

Decision making

Skill development

Education

Associate's Degree or equivalent

Job description

Insight FS is headquartered in Jefferson, Wisconsin with 23 branches across the state and upper peninsula of Michigan. Insight FS has 430+ employees (including seasonal workers) and approximately 50,000 customers. The cooperative does business in agronomy, agri-finance, precision agriculture, nutrient management, energy, feed, grain, and turf. Insight FS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.

Purpose And Summary Statement

Responsible for providing customer service and marketing assistance to increase customer satisfaction and maintain the reputation and profitability of the organization.

Essential Job Functions

• Compiles data and prepares accurate invoices for all service work and products sold in a timely manner to ensure accurate receivables.
• Reconciles inventory variances.
• Provides quality customer service to walk-in customers and on the phone.
• Assists in maintaining accurate inventory and inventory position (booking) records for all products.
• Processes payments and prepares daily deposit and balances deposit to daily sales report.
• Supports all Managers/Salespeople with marketing activities.

Other Job Functions

• May be required to cross-train and substitute for other administrative positions.
• Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
• Performs all other duties as assigned.

Requirements

• Normally requires an Associate’s Degree in a business or agriculture related field or the equivalent thereof, and 2 years or more of office related work experience.
• Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.
• Must have and maintain a valid driver’s license and satisfactory driving record.
• May be required to work extended hours during busy season.
• May be required to travel independently and overnight.
• Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position.
• We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans.
• Employment is contingent on, among other things, receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.