Administrative Assistant III

University of Wisconsin Colleges; Town of River Falls (WI); Hybrid; USD 57,859,000 - 63,370,000; Full time

Benefits offered by this job

Health insurance

Dental benefits

Vision benefits

Wisconsin Retirement System employer 7

Paid leave

Job summary

University of Wisconsin Colleges is seeking an Administrative Assistant III to provide independent administrative support for Counseling Services, a high-demand student service department. The role includes coordinating the front desk, supervising student staff, and supporting records, purchasing, and budget activities in a confidential clinical setting.

The position requires strong communications, organizational skills, and the ability to manage multiple priorities.

Qualifications

• Strong interpersonal, oral, and written communication skills.
• Ability to organize, lead, and coordinate tasks or teams effectively.
• Experience working in a clinical student service environment is a plus.

Responsibilities

• Schedules logistics and secures resources for meetings.
• Serves as a primary point of contact via phone, in person, and other platforms.
• Maintains electronic/physical records according to policies and procedures.
• Supports student access processes, purchasing, budget activities, reporting, and program initiatives.

Skills

Interpersonal communication

Oral communication

Written communication

Organizational skills

Education

High school diploma or equivalent

Tools

Electronic health record systems

Job description

## **Position Title:**Administrative Assistant III## **Job Category:**University Staff## **Employment Type:**Regular## **Job Profile:**Administrative Assistant III## **Job Duties:****POSITION SUMMARY:**The Administrative Assistant III provides independent administrative support for Counseling Services, a high-demand student service department providing mental health counseling, crisis response, outreach, prevention programming, wellness initiatives, consultation, and campus education.A primary responsibility of this position is coordinating the daily operations of the Counseling Services front desk, including oversight, training, scheduling, and support of student front desk employees who serve as the first point of contact for students seeking mental health services. The position ensures that students receive timely, professional, and confidential assistance while supporting efficient department operations.In addition to front desk coordination, this position provides administrative support for student access processes, departmental operations, purchasing, budget activities, reporting, assessment, and program initiatives. The position requires independent judgment, discretion with confidential information, knowledge of university procedures, and the ability to manage multiple priorities in a clinical student service environment.**RESPONSIBILITIES**:* Schedules logistics and secures resources for meetings.* Serves as a primary point of contact for individuals and groups, provides organizational information via phone, in person, and through other communication platforms.* Prepares and edits documents and reviews work done by others* Develops, sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures* Develops, implements, and maintains methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures* Main point person for hiring and training of front desk student staff.**KNOWLEDGE, SKILLS AND ABILITIES:****Required Qualifications:*** High school diploma or equivalent required.* Strong interpersonal, oral, and written communication skills.* Proven ability to organize, lead, and coordinate tasks or teams effectively.**Preferred Qualifications:*** Experience in a college/university counseling center or with young adult populations* Experience working with individuals from diverse backgrounds, including differences in race, ethnicity, sexual orientation, gender identity, ability, and socioeconomic status.* Experience supporting individuals in emotional distress or crisis situations.* Ability to be highly flexible and modify work to meet the changing needs of a day on in the office* Ability to collaborate effectively with other staff and positively contribute to a client care team* Experience with electronic mental health record keeping systems* Experience supporting student workers, including responsibilities related to scheduling, supervision, and hiring processes.## **Key Job Responsibilities:*** Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision* Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations* Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures* Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities* Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediumsThis position follows a 10-month work schedule, with a planned unpaid break each year from mid-June to mid-August## **Department:**Counseling Services## **How to Apply:**Applicants are required to apply online at Career Opportunities. UWRF will not consider paper, emailed or faxed applications. Applicants are required to provide:* Resume* Letter of interest specifying qualifications and experience (cover letter)**Inquiries should be addressed to:** Jennifer HerinkSearch [e-mail]**Deadline to Apply:** Initial review of applications will begin upon receipt. For full consideration, applicants should submit all required materials on or before October 13, 2026.The pay rate is $21 per hourA six-month probationary period is required.Employees receive excellent benefits including exceptionally low-cost comprehensive health, dental and vision benefits; employer match of Wisconsin Retirement System contributions of 7.20%; an attractive amount of paid leave per year in addition to paid sick leave. To learn more about our benefits, go to: https://www.wisconsin.edu/ohrwd/benefits/download/quickguideus.pdf*UW-River Falls does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at 715-425-4941.*