Administrative Assistant II – Volunteer Programs & Training

State-of-Iow; Des Moines (IA); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Teleworking two days per week

IPERS or retirement benefits

Paid holidays

Job summary

The Iowa Insurance Division seeks an Administrative Assistant 2 to support SHIIP/SMP volunteers, manage online training structures, and oversee office tasks. The position is located in Des Moines with teleworking available two days per week.

Responsibilities include handling the volunteer toll-free line, coordinating training modules, managing mail and data entry, and organizing events and projects for the program. A bachelor’s degree and relevant experience are required.

Qualifications

• Bachelor’s degree in any field and experience equal to one year of full-time administrative support or technical support work.
• A total of five years of education and/or full-time experience where thirty semester hours of accredited college equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.

Responsibilities

• Support SHIIP/SMP volunteers via toll-free line and email, addressing Medicare questions and researching technical topics.
• Lead online training structures, manage modules, publish updates, and provide tech support for staff and volunteers.
• Secure bids, coordinate off-site trainings and events, manage distribution lists and online documents.
• Perform data entry, manage databases, and review data uploads between local and national systems.

Skills

Attention to detail

Written & verbal communication

Software navigation

Willingness to learn

Teamwork

Multi-tasking

Thrives in busy environments

Flexibility

Education

Bachelor’s degree in any field

Five years of education/experience equivalent

Job description

The Iowa Insurance Division seeks an Administrative Assistant 2 to support SHIIP/SMP volunteers, manage online training structures, and oversee office tasks. The position is located in Des Moines with teleworking available two days per week.

Responsibilities include handling the volunteer toll-free line, coordinating training modules, managing mail and data entry, and organizing events and projects for the program. A bachelor’s degree and relevant experience are required.