Administrative Assistant II

Biogensys; Miami Gardens (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the IT Services sector is seeking an Administrative Assistant II to support the Planning and Zoning Department in Miami Gardens. This role involves crucial customer service, permit processing, and administrative tasks that require strong organizational skills and effective communication. Join a dedicated team and contribute to enhancing community engagement and operational efficiency.

Qualifications

• Minimum of two years of experience in customer service or permit issuing.
• Ability to read, speak, and write in English.
• Bilingual (English/Spanish) is desirable.

Responsibilities

• Assist with zoning applications and permit issuance.
• Provide information and respond to inquiries from the public.
• Organize and maintain departmental records and files.

Skills

Customer Service

Communication

Organization

Basic Mathematics

Record Keeping

Education

High school diploma

Associate's degree from an accredited college

Tools

Microsoft Office

Adobe

Energov software

Job description

Join to apply for the Administrative Assistant II role at Biogensys

Continue with Google Continue with Google

3 days ago Be among the first 25 applicants

Join to apply for the Administrative Assistant II role at Biogensys

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

We are hiring an Administrative Assistant II for one of our clients in Miami Gardens, FL.

Job Description

Under general supervision, performs a variety of Customer Service, Permit Processing, and Administrative Support tasks for the Planning and Zoning Department. This position assists the public with zoning applications, permit issuance, and general inquiries. The role requires strong organizational skills, professionalism, and the ability to communicate effectively with the public, City staff, and officials. Essential Job Functions This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

• Provides information via telephone, email and in direct contact with the public. Assists customers with inquiries in a prompt, friendly and reliable manner.
• Responds to zoning related questions in a courteous manner and explains application procedures to the public.
• Communicates zoning-related information clearly to the public, based on guidelines provided by planning staff.
• Serves as a liaison between applicants and the City's electronic permitting software (Energov); provides guidance on how to submit and track applications.
• Prepares e-permit files for review and submittal.
• Confirms contractor registrations, property ownership, corporate and fictitious name status, State/County licensure and registrations as necessary.
• Verifies workers compensation and liability insurance as required.
• Monitors all incoming e-permit documents for completeness, accuracy and response dates.
• Creates invoices and assists in the billing and payment tracking of all e-permit applications.
• Ensures that all available e-permits are in the appropriate status and step in the approval process.
• Assures that departmental policies and procedures are followed in the receipt, routing and processing of e-permit applications.
• Organizes e-permits based on plan review approval or failure.
• Distributes work assignments of plans reviewers.
• Handles correspondence between the customers and plan reviewers.
• Assigns corrections of e-permits to appropriate staff members.
• Reviews and assigns inspections requests when needed.
• Verifies that all required inspections have been completed, fees have been paid, and completion of interdepartmental tasks prior to the issuance of the approved plan or permit.
• Processes plan revisions after e-permits have been issued.
• Administrative duties to include preparing and maintaining departmental records, correspondence, and e-permit files.
• Provides assistance to the Department Director and Assistant Director as required.
• Prepares reports and performs a variety of clerical duties to support department operations.
• Organizes and maintains departmental records, databases and spreadsheets as instructed.
• Retrieves files on request.
• Performs related duties, as assigned.
  
  

Skills Required

• Knowledge, Skills, and Abilities: Good knowledge of office practices and procedures including basic record keeping, operation of standard office equipment including computer equipment, copiers, fax machines and printers.
• Good knowledge of business letter writing and typing formats.
• Good knowledge of basic mathematics. Good knowledge of personal computers and Microsoft Office Outlook, Word, Excel and Adobe in addition to permitting database software.
• Ability to organize and maintain accurate records and files and prepare reports.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to read, speak and write in English.
• Good knowledge of English usage, spelling, grammar and punctuation.
• Ability to perform administrative support work using independent judgment.
• Ability to use discernment and tact when interacting with others and representing the city.
  
  

Experience Required

• Minimum of two (2) years of related experience issuing permits or providing customer service in a construction office, permitting office or professional office; or any acceptable related combination of training, education and experience.
• Direct experience with zoning is a plus, but not necessarily required if there is strong admin/customer service background.
  
  

Education Required

• High school diploma or general education diploma (GED)
• Associates degree from an accredited college preferred.
  
  

Work Hours

• Monday Thursday, 7:00 a.m. to 6:00 p.m., Off Fridays
  
  

Additional Information

• Bilingual abilities (English/Spanish) are desirable.
  
  

About Us

We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry. By responding to this job posting, you are consenting to receive text/SMS messages from us. Thank you.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Biogensys by 2x

Get notified about new Administrative Assistant jobs in Miami Gardens, FL.

Fort Lauderdale, FL $63,200 - $89,500 2 weeks ago

Executive Assistant and Office Coordinator

Miami, FL
$100,000.00
-
$125,000.00
5 hours ago

Miami-Fort Lauderdale Area
$100,000.00
-
$120,000.00
4 weeks ago

Miami Beach, FL
$55,000.00
-
$75,000.00
1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.