Administrative Assistant II

Volunteers of America Los Angeles; Lancaster (CA); On-site; USD 35,610 - 37,484; Full time

Benefits offered by this job

Competitive medical, dental, and vision benefits

Retirement benefits

Job summary

Volunteers of America Los Angeles is seeking an Admin Assistant II to provide essential office support and maintain a harmonious work environment. Responsibilities include managing phone inquiries, preparing documentation, and coordinating meetings.

The ideal candidate will have a minimum of five years of office experience, an associate degree, and exceptional communication skills, including bilingual abilities in English and Spanish. This role requires the ability to manage stressful situations effectively.

Qualifications

• Five years of office and clerical experience.
• Ability to perform under emotional stress and conflicts.
• Current TB screening and immunization records.

Responsibilities

• Provide general office support and act as receptionist.
• Prepare client and worker folders.
• Coordinate staff training and administrative events.

Skills

Office administration

Time management

Communication

Bilingual (English/Spanish)

Education

Associates Degree in Business Administration or related field

Job description

Career Opportunities with Volunteers of America Los Angeles

A great place to work.

Careers At Volunteers of America Los Angeles

Current job opportunities are posted here as they become available.

VOALA

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non‑profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low‑income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org .

PAY RATE:

$25.85- $27.21 Per Hour

BENEFITS:

VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The Admin Asst II provides general office support, and acts as the office receptionist and telephone screener. Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.

DUTIES AND RESPONSIBILITIES

• Filing and assisting other office staff when required.
• Prepares client and worker folders, record files, and general filing of records and documents.
• Coordinates staff training and administrative events.
• Maintain, track, and order inventory for office supplies.
• Monitor and maintain office equipment.
• Schedules and coordinates meetings, travel, and other group activities when required.
• Assumes additional responsibilities and performs special projects as needed.
• Answers telephone, e‑mails, letters, and replies to questions accordingly.
• Take and relay messages.
• Monitor visitor access and maintain security awareness.
• Receive and sort mail and deliveries.
• Participates in organizational functions and maintains informational and/or operational records.
• Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public.
• Perform other duties as assigned.

ESSENTIAL FUNCTIONS:

• An essential function of this position requires incumbents to report to the office.
• Prepare client and worker folders
• Restock supplies
• Receptionist for office
• Special projects
• Coordinates staff training and administrative events
• Other duties as required and may be subject to change

MANDATED REPORTER

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

QUALIFICATIONS

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Current TB screening and Immunization Records (within 5 days of hire)
• Copy of Current Professional License (if applicable)
• Current BLS Certification (within 15 days of hire)
• Completion of all required trainings (within 30 days of hire)
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental‑illness, substance abuse, recently released from incarceration and other challenges.

EDUCATION:

• Associates Degree in Business Administration, Management, or related field;
• OR Three years of related experience.

EXPERIENCE:

• Five years of office and clerical experience

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree in Business Administration, Management, or related field.
• Current California driver's license and clean driving record
• Access or Service Point software.
• Bilingual in English and Spanish (written and verbal).

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.