Administrative Assistant/HS

Ywc; St. Louis (MO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Retirement plans

Wellness programs

Flexible scheduling

Generous paid time off

Job summary

The YWCA of Metropolitan St. Louis seeks an Administrative Assistant to provide professional, timely clerical support for Head Start program operations.

You will process work orders, requisitions, and documents, maintain filing, and assist Center Managers and Administrators. This role requires strong organization, problem-solving, and communication skills; you will support events, establish procedures, and ensure confidential handling of information.

Qualifications

• High school diploma and at least two years of office management experience.
• Proficiency with Microsoft Office Suite and Windows.
• Experience with data entry and record-keeping.
• Ability to lift up to 20 pounds.
• Strong organizational and communication skills.

Responsibilities

• Process work orders, requisitions, purchase orders, and related documents.
• Provide clerical support to administrators and center staff.
• Maintain filing and retrieval systems for timely information.
• Support events and program activities to enhance operations.
• Establish and evaluate office procedures for efficiency.
• Maintain confidentiality and high professional standards.
• Provide receptionist duties as assigned.

Skills

Organizational skills

Problem solving

Verbal and written communication

Customer service

Teamwork

Time management

Education

High school diploma

Tools

Microsoft Office Suite

Windows OS

Adobe Acrobat

Office 365

Database applications

Job description

Description

About YWCA

YWCA of Metropolitan St. Louis (YWCA) has been serving the community for more than 120 years, providing essential, wraparound services that support women and families throughout their time in our programs. Each year, YWCA serves approximately 10,000 women and their families, offering a multitude of services. YWCA is the largest provider of direct Head Start services in Missouri, operating 8 centers and 11 partner sites, and we are proud to hold the National Program of Excellence accreditation from the National Head Start Association.

Why Work With Us?

• Meaningful Work - Every role at YWCA helps create positive change in the community.
• Supportive Environment - Join a team that values collaboration and mutual respect.
• Professional Development - Opportunities for training and career growth.
• Work-Life Balance - Flexible scheduling and generous paid time off.
• Competitive Benefits - Health, dental, vision coverage, retirement plans, and wellness programs.
• Community Impact - Be part of programs that make a real difference for women, children, and families.

Our Signature Programs

• Early Childhood Education & Childcare – Providing safe, nurturing environments for children to learn and grow.
• Family Support Services – Helping families access resources and build stability.
• Health & Wellness Initiatives – Promoting physical and mental well-being through community programs.
• Advocacy & Outreach – Connecting individuals to opportunities and support systems that improve quality of life.

Purpose

To provide the administrative support necessary for the effective management of Central Office/Center business affairs in matters pertaining to the overall support of the program.

Formal Policy-Setting Responsibilities

Formally responsible for providing input to or suggestions regarding the job's purpose, essential responsibilities, and operations.

Routine Decision-Making

Editing/formatting/creating various typing projects.

Establish a system for making timely purchases for the replenishment of equipment and office supplies.

Establish when to contact vendors for the servicing and maintenance of office equipment

Formal Supervisory Responsibility

None.

Description

• Assure the professional, accurate and timely processing of all assigned work orders, requisitions, purchase orders, check requests, and other documents pertaining to operations.
• Provide clerical support to Internal Operations Associate Administrator, Program Director, Administrators, Center Managers, and Specialists for the effective and efficient operation of the Head Start program.
• Maintain all assigned filing requirements in a manner to allow timely retrieval of information as needed.
• Support all business functions and special events conducted to support program effectiveness.
• Support in establishing, implementing, and the evaluation of office procedures to assure maximum efficiency of office functions. Diagnose potential problems and exercise decision making when appropriate.
• Keep abreast of all policies, procedures and practices pertaining to the operations of the Head Start program.
• Provide receptionist duties as assigned.

To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability, and environmental conditions required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Required Knowledge

• Must have knowledge of diverse computer software applications (Windows operating system, Microsoft Office Suite, Office 365, Adobe Acrobat, database applications).
• Knowledge and understanding of basic clerical practices.
• Knowledge of standard office equipment.

Required Skills or Abilities

• Must have organizational skills to successfully manage duties and work assignments with limited supervision.
• Must have the ability to problem-solve.
• Must have effective verbal and written communication and interpersonal skills.
• Must possess the ability to create and edit documents using the
• Microsoft Office Suite.
• Must have strong customer service skills.
• Must have the ability to work successfully on a team and individually.
• Must exhibit professionalism.
• Ability to work with a diverse population.
• Formal Education High school education and two years or more work experience in managing an office of comparable complexity to the Head Start Program.

Physical Conditions

• Ability to lift up to 20 pounds.

Working Conditions (is this a desk job, primarily seated, in the classroom, lots of moving around from office to office, etc.)

• Requires extensive standing, bending, walking, and sitting at a computer terminal.
• Requires the ability to travel to remote sites as needed.

Environmental Factors (anything else in the work environment - high stress, heavy mental demands, etc.)

• Ability to work under stressful circumstances.
• Ability to process instructions and apply information appropriately. Ability to manage multiple tasks and time effectively.
• Required to always maintain confidentiality.
• Must support in maintaining a healthy and safe work environment.

YWCA of Metro St. Louis is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. We prohibit discrimination or harassment of any kind as defined by applicable federal, state, and local laws.