Administrative Assistant FT

Kickapoo Lucky Eagle Casino Hotel; Eagle Pass (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading casino hotel is seeking an Administrative Assistant to support the Assistant General Manager in various clerical and administrative tasks. The role will involve managing financial documentation, assisting with promotions for gaming operations, and maintaining communication across the organization. This position requires strong organizational skills, proficiency in Microsoft Office, and the ability to address multiple priorities effectively.

Qualifications

• Must have strong organizational skills and ability to manage multiple priorities.
• Proficiency in Microsoft Word, Excel, and PowerPoint is required.
• Effective English verbal and written communication skills are essential.

Responsibilities

• Assist Assistant General Manager with administrative duties including payroll review.
• Manage calendars, financial records, and office supplies.
• Collaborate with Poker and Bingo Departments for promotions and newsletters.

Skills

Effective communication

Organizational skills

Problem-solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Reports to:
Assistant General Manager(s)

Supervises:
None

Job Summary:

Responsibilities include performing various administrative and clerical duties and not limited to
payroll review, billing and maintenance documentation and communication with all levels of the
organization.

Essential Functions:

• Assist the Assistant General Managers, as necessary.

• Manages calendars, information, files, communication, financial records, office supplies,
personnel timecards, payroll records and administrative budget.

• Independently initiates, follows up on, and completes assignments and special projects.

• Assists in preparation of graphs or spreadsheets pertaining to analysis when requested.

• Assists with developing, writing, and submitting Poker and Bingo promotions. Communicates promotion requirements with Marketing and submits Poker and Bingo newsletter information each month.

• Process billings and requisitions as directed and maintain supplies needed for the Poker and
Bingo Departments.

• Assists with completing traditional leave forms, tracking on the traditional leave spreadsheet,
and submitting approved requests to Payroll in a timely manner.

• Work collaboratively with Poker and Bingo Departments and assist as needed during
traditional leave.

• Assists with writing and submitting job descriptions, Standard Operating Procedures, and
Policies and Procedures for the Administration, Poker and Bingo Departments.

• Utilize the Poker Atlas and the EPIC Bingo System to generate and analyze reports.

• Assist with scheduling and conducting training classes as needed.

• Maintain a high level of confidentiality.

Other Functions:

• Assist with the duties of the Executive Administrative Assistant as needed.
• Attend and participate in all department and casino mandatory meetings as required.
• Attend and satisfactorily complete all required training classes as assigned and required.
• Perform other duties as assigned.

Core Competencies:

Guests: Display a dedication to meeting and exceeding the expectations and requirements of
internal customers and external guests; get first-hand guest/customer information and use it for
improvements in products and services; act with guest/customer in mind; establish and maintain
effective relationships with guests/customers and gain their trust and respect; completely and
timely address concerns.

Goals: Seek a clear understanding of own individual job requirements as well as departmental
and company goals to ensure a constant focus on prioritizing work; can break down goals and
objectives into strategy and tactics; use valid tools and/or data to measure success as part of the
goal setting process.

Innovation: Skilled at bringing the creative ideas of self and others forward with projection of
how they may play out in the business. Constantly look for way to improve existing processes,
procedures and work systems.

Integrity: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished
truth in an appropriate and helpful manner; keep confidences; admit mistakes; doesn't
misrepresent him/herself for personal gain; does the right thing even when no one is looking.

Fun: Maintain a focus on KLEC as an entertainment business and continually find ways to
create a fun work environment for team members and an enjoyable experience for our guests. Display delight in making it possible for others to enjoy themselves and find ways to have
responsible on-the-job fun for self.

Friendly: Display effective interpersonal skills; relate well to all kinds of people, up, down, and
sideways, inside and outside the organization; build appropriate rapport; build constructive and
effective relationships; use diplomacy and tact; can diffuse even high-tension situations
comfortably; willing to move outside of personal comfort zone to put others at ease. Make a
difference with great guest service by making eye contact, smiling and greeting every internal
and external guest.

Teamwork: Able to work independently as part of a team and blend in with a team when
needed; define success in terms of the whole team; embrace a feeling of belonging to the team;
trust the positive intent of each team member; will occasionally make personal sacrifices for the
benefit of the team accomplishing it's goals.

Tradition: Display awareness of and appreciation for the traditions of the Kickapoo Traditional
Tribe of Texas' beautiful culture and traditions; is able to blend multiple cultures and traditions in
a way that honors everyone; is comfortable with the richness that diverse cultures offer to the
workplace.

Success: Skilled at defining what personal on-the-job success looks like; can effectively deviate
from original path if desired results is enhanced; pursue everything with drive, energy and a need
to finish; find comfort in step achievements while working toward the end results.
Sustainability: Approach work with the future in mind; seek methods, solutions, processes and
procedures that will last and produce desired results over time; can implement quick fixes
without losing focus on permanent solutions.

Physical Demands:

• This position is regularly required to sit for extended periods, also standing, walking,
bending, reaching with hands and arms, talking and listening on a regular basis can be
expected.
• Concentration for extended periods of time will occur regularly.
• Specific vision ability required by this positions include close vision, distance vision,
peripheral vision and depth perception.
• Effective communication in person and using telecommunication equipment is required at all
times.
• Eye-hand coordination and manual dexterity to operate a computer key board, touch-screen
display, telephone and calculator is required at all times.
• The ability to occasionally lift, push or pull up to 25 lbs. is required occasionally.

Work Environment:

• The primary constant work location for this position is a shared semi-private office space on
the 2nd floor of the casino accessible by stairs or elevator.
• Work will be performed in a temperature controlled, smoke free environment, under
florescent lighting with primarily low noise levels.
• Occasional presence will be required to perform work on the casino floor or areas open to the
casino floor which is a smoke-filled environment with low to high noise levels and low to
high levels of florescent lighting.
• Occasional presence will be required in back-of-house location on the first floor off the
casino main floor in providing services to team members or management working in those
locations.
• Occasional periods of working under high pressure and for long hours under stressful
conditions can be expected.
• This position may be exposed to the occasional risk associated with attempting to resolve
issues with difficult guests and irate team members.

Required Criteria:

• A High School Diploma or General Education Diploma (GED) is required.
• The demonstrated ability to effectively address multiple competing priorities on an ongoing
basis.
• Demonstrated ability to build strong collaborative relationships within all levels of a
company or organization.
• Advanced level of proficiency with the Microsoft suite (word, excel, power point), internet
use.
• Must demonstrate effective English verbal and written communication skills; experience with
public speaking or speaking in front of large groups highly desirable. Ability to pass a verbal
assessment testing reading comprehension levels and analytic skills.
• Must be at least 18 years of age.
• Must be able to obtain and retain a KTTT Gaming Commission Gaming License, including
successful completion of background check necessary to obtain and maintain License.
Responsible to keep all documents current and valid at all times.
• Must be able to provide authorization to work in the United States.
• Must have access to reliable transportation to commute to and from work.
• Must be willing and able to work nights, weekends, holidays and/or extended hours if
required.

Preferred Criteria:

• Bachelor's degree.
• One (1) year of casino experience.
• One (1) year of administrative experience.
• Verbal and written communication skills in Spanish and other languages are a plus.
Other Criteria:
• Qualified Kickapoo Traditional Tribe of Texas and qualified Native American preference is
observed.