Administrative Assistant - Fashion E-Commerce Warehouse

Crossroads Trading Co.; New York, Northern (NY, KY); Hybrid; USD 25,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Holiday Pay

Personal Holidays

Mental Health Day

Paid Vacation

Sick-Time

401 K eligibility

Job summary

Crossroads Trading Co. is seeking an Administrative Assistant to support our clothing procurement mail-in department in a full-time HQ role at our Sun Valley, CA warehouse. You will handle packing, shipping, and donation coordination while ensuring accuracy and timely processing.

The position requires weekday availability, and compensation is a competitive hourly rate with benefits. This entry-level role offers training and development in a fast-paced resale environment.

Qualifications

• Physically able to pack and lift up to 40lbs.
• Strong attention to detail.
• Ability to meet strict deadlines and pivot between tasks.
• Great communication skills.
• Sense of urgency, efficiency and positive attitude.
• Punctual and reliable.
• Ability to work independently.
• Operationally savvy.
• Experience in a retail stock room or warehouse environment preferred but not required.

Responsibilities

• Create prepaid packages to send to customers and process return shipments to sellers.
• Fold mailer bags.
• Stamp envelopes.
• Pull UPS label uploads weekly and check for errors.
• Pack and ship inter-store merchandise transfers.
• Receive all incoming shipments and organize, record damages, and separate by status.
• Submit UPS lost package investigations.
• Catalog off-season inventory weekly according to loss prevention standards.
• Follow donations schedule and pull donations for weekly pickups.

Skills

Pack to 40lbs

Attention to detail

Deadline management

Communication skills

Urgency and efficiency

Punctuality

Independence

Operational savvy

Retail/warehouse experience (not必)

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts

Our Corporate Buying Office is looking for an Administrative Assistant to support our clothing procurement mail-in department. This is a Full-Time HQ entry-level position located in our Sun Valley, CA warehouse. Must be available Monday through Friday, 8:30 am – 5pm.

Pay Rate Range: $18.50-$19.50

Job Description

• Create prepaid packages to send to our customers and process return shipments to sellers
• Fold mailer bags
• Stamp envelopes
• Pull UPS label upload weekly – checking for errors
• Pack and ship inter-store merchandise transfers
• Receive all incoming shipments and organize - record damages, separate bag by status
• Submit UPS lost package investigations
• Catalog off-season inventory weekly according to loss prevention standards
• Follow donations schedule and pull donations for weekly pickups

Skills Requirements

• Physically able to pack and lift large boxes and bags up to 40lbs
• Strong attention to detail
• Ability to meet strict deadlines and pivot between tasks
• Great communication skills
• Sense of urgency, efficiency and positive attitude
• Punctual + reliable
• Ability to work independently
• Operationally savvy
• Experience in a retail stock room or warehouse environment preferred but not required

Additional Benefits

• Holiday Pay
• 2 Personal Holidays
• 1 Mental Health Day
• Accrued Paid Vacation
• Accrued Sick-Time
• 401 K eligibility
• Employee discount

About Crossroads

One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991.

Since opening the doors of its first location in the heart of San Francisco’s Fillmore District, Crossroads has expanded over time to 38 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, and Houston. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing.

Crossroads has been featured in Harper’s Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the ‘resale revolution.’

If you like sustainability, fashion, and working in a fun, positive environment, you’ll enjoy a career with us! #LP123