Administrative Assistant - Family Services

Santo Domingo Pueblo; Santo Domingo Pueblo / Kewa (NM); On-site; USD 32,000 - 46,000; Full time

Job summary

Santo Domingo Pueblo is seeking an Administrative Assistant/Eligibility Worker to support the Family Services Department in administrative tasks, document processing, and records management. The role requires confidentiality, reliable customer service, and strong computer skills, with flexibility for extended hours as needed.

Qualifications include a high school diploma or GED, with AA degree or admin certification preferred.

Qualifications

• High School Diploma or GED required; AA degree or admin certification preferred.
• 1-3 years administrative, clerical, customer service experience preferred.
• Experience serving the public with courteous, professional customer service.
• Ability to maintain confidentiality and handle sensitive information.
• Strong computer skills and proficiency with office software.

Responsibilities

• Provide general administrative support to Family Services programs.
• Prepare correspondence, reports, and documents; maintain filing and records.
• Process forms, program documentation, purchase orders, and invoices.
• Respond to inquiries and assist staff and community members.

Skills

Computer skills

Customer service

Confidentiality

Keres language

Cultural awareness

Education

High School Diploma or GED

AA degree or admin certification

Job description

Administrative Assistant/Eligibility Worker

About Santo Domingo:

For over 400 years, Santo Domingo Pueblo has been one of the central Indian Pueblos in New Mexico. Located between Albuquerque and Santa Fe, along the I-25 corridor, over 25 different departments with more than 200 employees work together to bring the expanding top-of-line services to over 5000 members of Santo Domingo Pueblo. We work hard together while honoring the traditions and work-life balance that allows each one of us to be the best versions of ourselves.

About Our Work Environment:

Our work environment has:

• Friendly staff
• Supportive work environment
• Flexibility
• And is community service driven

We offer a generous leave policy that includes vacation, holidays, and administrative days that equal up to 54 days off in a year. Affordable medical plans, health, dental, and vision. Competitive 401k retirement plan, and amenities aimed at creating a solid work/life balance.

Summary of Position:

Performs general administrative support functions to assist with the efficient operation of programs within the Family Services Department. Duties include preparing correspondence, reports, and other documents; maintaining organized filing and recordkeeping systems; organizing, reviewing, and processing forms and program documentation; responding to inquiries and providing assistance to staff and community members; processing purchase orders, invoices, and other payment-related documentation; and performing other related administrative duties as assigned.

Minimum Qualifications:

• High School Diploma or GED required. AA certification/degree, and/or administrative certification.
• 1-3 years administrative, clerical, customer service, or related work experience preferred.
• Experience working with the public and providing courteous and professional customer service
• Must be able to maintain confidentiality and appropriately handle sensitive information
• Excellent computer skills.
• Open and receptive to program clientele, staff, and the public
• Fluent in Keres Language preferred
• Must understand Tribal Culture, practices, and traditional forms of government
• Extended working hours such as weekends, holidays, etc.
• Must be able to satisfactorily pass a background check and pre-employment drug screen.
• Valid New Mexico driver's license with ability to meet Pueblo of Santo Domingo liability insurance requirements and maintain eligibility for insurance.

Are you ready to join our Team?

Santo Domingo Pueblo exercises Indian preference in employment opportunities but otherwise supports non-discrimination on the basis of age, sex, religion, disability, color, race, or national origin, except where required by bona fide business necessity.