Administrative Assistant, Employee Health - NEBH Hospital, Boston

Lensa; Boston (MA); On-site; USD 50,000 - 58,000; Full time

Job summary

A leading health care organization in Boston seeks an Administrative Assistant for the Employee Health department. This full-time position offers a dynamic work environment, emphasizing customer service and effective communication. Candidates should possess a high school diploma and some experience with computer systems, including Microsoft Office applications.

Qualifications

• 0-1 years related work experience required.
• Experience with web-based applications required.

Responsibilities

• Answers and screens telephone calls; greets patients and visitors.
• Types and prepares correspondence and documents.
• Schedules appointments and maintains calendars for assigned staff.

Skills

Customer Service

Communication

Education

High School diploma or GED

Tools

Microsoft Office

Job description

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Lensa is the leading career site for job seekers at every stage of their career. Our client, Beth Israel Lahey Health, is seeking professionals in Boston, MA. Apply via Lensa today!

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Provides administrative support for the department. Involves extensive interaction with diverse populations including the public, visitors, patients and families, and providers.

Job Description

Administrative Assistant, Employee Health - NEBH Hospital, Boston

Primary Responsibilities

• Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person. Greets and directs patients/families, visitors and staff. Responds to requests in a timely manner and provides clear and accurate information within scope of knowledge and authority.
• Types and prepares correspondence and documents according to quality standards. Proofreads and edits materials for grammar, punctuation and spelling. Drafts routine correspondence. Compiles and distributes reports and other information as needed.
• Schedules appointments and meetings and maintains calendars and schedules for assigned staff. Assists in preparation for conferences, seminars and other department sponsored programs or events. Receives, records and prepares related materials and performs other related duties as assigned.
• Provides positive and effective customer service that supports the operations of the department and medical center.
• Prepares, routes and tracks routine administrative forms and documents. Routes materials for required authorizations and monitors receipt by final destination. Communicates with other hospital departments to resolve delays, problems and errors.
• Performs routine clerical duties, such as opening and sorting mail, delivering and retrieving records and materials, photocopying, sorting, collating and distributing documents.
• Organizes and maintains department files, records and databases following established procedures. Enters information from source documents into databases and/or spreadsheets.
• May also update patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments. Schedules patient appointments utilizing scheduling tools and resources. Coordinates and communicates ancillary appointments and procedures working with other hospital staff as needed.
• Obtains patient information and materials as needed from referral sources. Prepares patient records for clinical activities and maintains patient records for physicians. Acts as liaison with other departments and external customers in a calm and supportive manner. Handles confidential information appropriately and explains policies and procedures when necessary.
• Actively assists and supports licensed practitioners by queuing prescriptions for renewal.
  
  

Required Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
  
  

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Lensa by 2x

Sign in to set job alerts for “Administrative Assistant” roles.

Administrative Assistant, Fenway Park Events

Boston, MA $50,000.00-$58,000.00 6 days ago

Cambridge, MA $73,600.00-$110,400.00 1 week ago

Human Resources Administrative Assistant

Cambridge, MA $73,600.00-$110,400.00 1 week ago

Boston, MA $65,000.00-$75,000.00 2 days ago

Boston, MA $100,000.00-$150,000.00 1 month ago

Cambridge, MA $50,000.00-$65,000.00 1 week ago

Greater Boston $100,000.00-$110,000.00 21 hours ago

Boston, MA $85,000.00-$100,000.00 3 weeks ago

Boston, MA $73,000.00-$133,000.00 1 day ago

Boston, MA $90,000.00-$95,000.00 2 days ago

Boston, MA $75,000.00-$85,000.00 3 weeks ago

Boston, MA $64,000.00-$96,000.00 16 hours ago

Beverly, MA $59,650.00-$70,950.00 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.