Administrative Assistant - Disability Resource Center

University of Wisconsin-Stevens Point; Stevens Point (WI); On-site; USD 21,752 - 30,981; Full time

Benefits offered by this job

Excellent benefits package

Job summary

The University of Wisconsin-Stevens Point is seeking an Administrative Assistant for the Disability Resource Center. This role involves managing office operations, providing excellent customer service, and facilitating academic accommodations for students with disabilities.

Candidates should have strong communication skills and proficiency in Microsoft Office. The position offers a starting hourly wage of $19.14 and an excellent benefits package.

Qualifications

• Formal experience in customer/client service environments.
• Excellent communication skills (verbal and writing).
• Microsoft Outlook, Word, Excel proficiency.
• Articulated ability to manage multiple priorities in a high-volume setting.

Responsibilities

• Serves as a first point of contact for individuals and groups.
• Collects, analyzes, and prepares various communication materials.
• Maintains established methods and organizational systems for records.
• Schedules logistics and secures resources for meetings and operations.

Skills

Customer/client service experience

Excellent communication skills

Microsoft Outlook proficiency

Microsoft Word proficiency

Microsoft Excel proficiency

Ability to manage multiple priorities

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title

Administrative Assistant - Disability Resource Center

Job Category

University Staff

Employment Type

Regular

Job Profile

Administrative Assistant II

Job Duties

The DRC Administrative Assistant manages efficient office operations by managing reception‑related functions, recruiting and supervising student staff, and through other administrative tasks. The Administrative Assistant works primarily 8:00 a.m. – 4:30 p.m. Monday through Friday year‑round, with some occasional late afternoon or early evening commitments. The Administrative Assistant also partners with counterparts in the Academic and Career Advising Center, Tutoring Learning Center, and Office of International Education to support the Academic Success suite’s shared‑reception operation.

Key Job Responsibilities

• Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities
• Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums
• Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
• Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision
• Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations

Department

The DRC’s primary mission is the facilitation of academic accommodations and the establishment of auxiliary services and supports to ensure equitable access in the classroom, laboratory, studio, and other instructional settings. The DRC is committed to an accessible and inclusive learning environment for students with disabilities, grounded in the university’s legal and policy commitments. The DRC serves over 900 eligible students, including the administration of 1,100 exams each semester.

Compensation

The DRC Administrative Assistant is a full‑time, hourly, non‑exempt, annual (12‑month) position. The starting hourly wage is $19.14. Eligible Universities of Wisconsin employees receive an excellent benefits package. To learn more about the benefits package, review the University Staff Benefit Quick Guide. Use the Health & Retirement Contributions Estimator to calculate the estimated value of your compensation and benefits.

Required Qualifications

• Formal experience in customer/client service environments
• Excellent communication skills (verbal and writing)
• Microsoft Outlook, Word, Excel proficiency
• Articulated ability to manage multiple priorities in a high‑volume setting

Preferred Qualifications

• Formal experience recruiting, training, and supervising part‑time employees/volunteers
• Formal experience supporting people with disabilities in educational, rehabilitation, health care, social service, or related settings
• Articulated experience with electronic platforms that manage records, scheduling, customer/client relations, and/or other work processes

UW Is An Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.