Administrative Assistant & Culture Manager

NexChapter Inc; Des Moines (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

NexChapter Inc. is seeking an Administrative Assistant & Culture Manager in Des Moines to help the leadership team stay organized and to actively strengthen NexChapter’s culture.

This unique role blends administrative support with team connectivity and culture-building responsibilities. Responsibilities span calendars, travel, meeting logistics, presentations, onboarding, internal communications, and office experience.

Qualifications

• Must be highly organized and personable.
• Ability to manage details while helping people.
• Comfortable interacting with executives, clients and partners.
• Strong Microsoft Office skills, particularly PowerPoint.
• Comfortable with LinkedIn and social media.
• Enjoy planning meetings, events and experiences.
• Good judgment and discretion.
• Able to jump between very different types of work.

Responsibilities

• Provide day-to-day administrative support to the NexChapter leadership team to free leaders for clients, people, and growth.
• Coordinate calendars, meetings, travel, venues, and materials.
• Assist with presentations and business materials.
• Organize client and leadership meetings and team sessions; manage logistics.
• Support culture initiatives, celebrations, onboarding, and internal communications.
• Coordinate office needs, events, gatherings, and visitor flow.

Skills

Organized

People-focused

Communication

Initiative

Attention to detail

Social media

Event planning

Education

Bachelor’s degree or equivalent

Tools

Microsoft PowerPoint

LinkedIn

Google Workspace

Job description

As NexChapter continues to grow, we are looking for an Administrative Assistant & Culture Manager who can help our leadership team stay organized while helping us intentionally build and strengthen the culture that makes NexChapter special.

This is a unique role. Part administrative support, part team connector, and part culture builder.

We are looking for someone who enjoys helping people, making things happen, and creating an environment where people feel connected, recognized, and excited to be part of the team.

What You'll Do

Leadership & Administrative Support

Provide day-to-day administrative support across the NexChapter leadership team, helping our leaders spend more time focused on clients, our people, and growing the business.

Responsibilities will include:

• Coordinate calendars, meetings, and schedules
• Book travel, hotels, meeting rooms, restaurants and transportation
• Help organize client meetings, leadership meetings and team sessions
• Coordinate meeting materials, agendas and logistics
• Assist with PowerPoint presentations and other business materials
• Help coordinate conference schedules and speaking engagements
• Track follow-ups and help keep important activities moving
• Coordinate across members of the leadership team as needed
• Help with the small details that make everyone's day easier

Culture & Team Connectivity

This person will also help us intentionally build NexChapter's culture as our team grows.

You'll help create the moments, traditions, and communication that keep people connected, whether they're together in Des Moines, traveling to a client, or working remotely.

This could include:

• Own employee birthdays, anniversaries, milestones, and other recognition
• Develop creative ways to celebrate individual and team accomplishments
• Help welcome and onboard new team members
• Coordinate team meetings, outings, dinners and celebrations
• Create fun internal traditions and experiences
• Find ways to keep our team connected between meetings and projects
• Share employee spotlights, fun facts, and personal milestones
• Help recognize great work happening across NexChapter
• Coordinate internal communications and team updates
• Help capture photos and moments from team activities and industry events
• Bring new ideas for making NexChapter a fun, connected place to work

Social & Company Storytelling

You'll help us capture and share what's happening across NexChapter.

Responsibilities could include:

• Coordinate photos and content from conferences, client meetings, and team activities
• Help celebrate employee accomplishments externally
• Maintain a calendar of company milestones, events and announcements
• Help gather content and ideas from across the team
• Coordinate with our marketing team on company posts and announcements

Office & Team Experience

You'll help make our Des Moines office a great home base for NexChapter.

This includes:

• Manage office supplies and day-to-day needs
• Coordinate food, meetings, and visitors
• Prepare for clients and partners visiting the office
• Help organize company meetings and offsites
• Coordinate NexChapter events and gatherings
• Make sure our office feels welcoming, organized, and representative of our brand

What We're Looking For

We're looking for someone who is highly organized but also highly personable.

Someone who can manage details while understanding that the real purpose of the role is helping people.

The right person:

• Is exceptionally organized and dependable
• Loves helping people and creating great experiences
• Has a positive, energetic personality
• Takes initiative without needing constant direction
• Notices the little things
• Communicates clearly and professionally
• Is comfortable interacting with executives, clients and partners
• Has strong Microsoft Office skills, particularly PowerPoint
• Is comfortable with LinkedIn and social media
• Enjoys planning meetings, events and experiences
• Has good judgment and discretion
• Is comfortable jumping between very different types of work

Most importantly, this person should genuinely enjoy being the connector within a team.

What Success Looks Like

Success isn't simply having organized calendars and booked travel.

It's walking into NexChapter and feeling that someone is paying attention to the experience of being part of the company.

New employees feel welcomed.

Birthdays and milestones don't get missed.

Great work gets celebrated.

Our leadership team is organized.

Our meetings feel intentional.

Our office feels welcoming.

Our team has fun together.

And as NexChapter grows, we maintain the connectivity and personality of the company we're building today.

The best measure of success will be simple:

Our leaders are better supported, our people feel more connected, and NexChapter is a better place to work because you're here.