Administrative Assistant, CTTP (21326)

Northern Rivers Family of Services; City of Schenectady (NY); On-site; USD 36,000 - 45,000; Full time

Job summary

A leading organization in individual and family services is seeking an Administrative Assistant to support the Clinical Time Transition Program. The role involves managing schedules, handling sensitive client information, and ensuring compliance with confidentiality standards. Ideal candidates will have administrative experience in healthcare, strong communication skills, and a commitment to supporting youth in crisis. This full-time position offers a comprehensive benefits package.

Benefits

Health care package: medical, dental, and vision

Tuition reimbursement

Paid time off

Holiday Pay

401 (K) plan

Life Insurance

Loan repayment assistance

Free training/CEU opportunities

Qualifications

• 2+ years of administrative experience in a healthcare or social services setting required.
• Proficiency in electronic health records (EHR) required.
• Experience working with youth or families in crisis required.

Responsibilities

• Manage scheduling for team meetings, client appointments, and follow-up sessions.
• Manage case files, records, and documentation in compliance with confidentiality regulations (HIPAA).
• Prepare reports, correspondence, and meeting materials.

Skills

Confidentiality

Communication

Data Entry

Scheduling

Education

High school diploma or equivalent

Associate’s or bachelor’s degree

Tools

Electronic Health Records (EHR)

Job description

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Description

As an Administrative Assistant supporting the Clinical Time Transition Program (CTTP) you will provide essential support to a diverse treatment team working with youth ages 11-17 as they transition from a hospital setting back to their community. You will handle client information keeping with standards of confidentiality. You will report to the Director of the Hospital to Home (H2H) Program, and you will work onsite with occasional travel for meetings or community events.

Description

As an Administrative Assistant supporting the Clinical Time Transition Program (CTTP) you will provide essential support to a diverse treatment team working with youth ages 11-17 as they transition from a hospital setting back to their community. You will handle client information keeping with standards of confidentiality. You will report to the Director of the Hospital to Home (H2H) Program, and you will work onsite with occasional travel for meetings or community events.

Responsibilities

• Manage scheduling for team meetings, client appointments, and follow-up sessions
• Manage case files, records, and documentation in compliance with confidentiality regulations (HIPAA)
• Prepare reports, correspondence, and meeting materials
• Help with data entry and maintain electronic health records (EHR)
• Be a primary contact for families, community partners, and providers
• Answer and direct phone calls, emails, and other inquiries
• Coordinate referrals, intake paperwork, and other documentation needed for client transitions
• Help with communication between team members to ensure continuity of care
• Track deadlines for treatment plans, assessments, and required documentation
• Order and maintain office supplies, forms, and resource materials
• Arrange transportation or other logistical needs for clients
• Support the team with event planning, training sessions, and outreach activities
• Ensure compliance with organizational policies, procedures, and regulatory requirements
• Maintain confidentiality and security of client records and information
• Help monitor documentation accuracy and completeness for audits and reviews
• Handle sensitive situations with empathy
  
  
  

Requirements And Education

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• 2+ years of administrative experience in a healthcare or social services setting required
• Proficiency in electronic health records (EHR) required
• Experience working with youth or families in crisis required
  
  
  

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities
  
  
  

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Individual and Family Services

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