Administrative Assistant/ CRS

Bay Mark Health; Selinsgrove (Snyder County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and 401(K)

Paid time off & holidays

Impactful work helping patients

Job summary

AppleGate Recovery is seeking a highly organized Administrative Assistant to support our outpatient clinic operations. The role involves greeting patients, collecting payments, managing appointments, and coordinating with clinicians to keep patient records up to date in the computer system.

The successful candidate will have a high school diploma and at least two years of office experience, healthcare experience preferred, and strong customer service, phone etiquette, and computer skills.

Qualifications

• High school diploma or equivalent with at least 2 years of office experience.
• Experience in healthcare setting preferred.
• Excellent customer service and professional presentation.
• Proficient in basic PC skills; Word and Excel preferred.
• Ability to maintain files and records in an orderly fashion.
• Strong communication and interpersonal skills.
• Ability to multitask and work with little supervision.
• Satisfactory background checks.

Responsibilities

• Greet patients and handle payments; schedule appointments and follow up on calls.
• Answer phones, take messages, file documents, and support clerical tasks.
• Update patient records in computer systems and verify insurance eligibility.
• Assist with HR tasks, implement marketing plans, and orient new staff.
• Support department goals and motivate others to uphold the mission.
• Collaborate with staff to cover front desk and intakes.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Microsoft Word

Microsoft Excel

Phone etiquette

Interpersonal skills

Organization

Education

High school diploma or equivalent

Job description

Description

Full Time - Administrative Assistant – Healthcare

Applegate Recovery is looking for a highly organized, professional, and dependable Administrative Assistant to handle a multitude of administrative functions under the supervision of the Treatment Center Director. An ideal candidate is able to multitask and ensure the coordination of office activities, partner with clinic staff, and maintain the flow of clerical functions in the office.

Responsibilities:

• Manage various administrative tasks: greeting patients, collecting money, making appointments, conducting follow up calls, and reconciling money daily.
• Responsible for various clerical tasks: answering phones, forwarding calls, taking messages, reporting for internal or external purposes, and files documents.
• Partner with staff members to: cover front desk, schedule and assist with intakes, keep patient medical records up-to-date in computer system, update/revise forms, and verify insurance eligibility.
• Corporate activities such as assist with HR functions & paperwork, implementing marketing plans, and orient new staff members.
• Support organizational and departmental philosophies, goals, and objectives, demonstrating through own behavior and motivating others to do so.
• Interact with all staff in a positive and motivational fashion supporting the Company’s mission.
• Other duties, as assigned.

Qualifications:

• High school diploma or equivalent with at least 2 years prior experience in an office setting.
• 1 year of experience working in a healthcare setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to maintain business and clinical files in a systematic and orderly fashion.
• Interpersonal skills that promote interdisciplinary collaboration and effective communication.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Ability to work with a diverse population and exhibit excellent customer service skills.
• Satisfactory drug screen and criminal background check.

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off and paid holidays
• Rewarding opportunity with the ability to impact individuals’ life

Eligible employees may have the opportunity to apply for the Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP), this program offers student loan repayment assistance for qualified professionals, based on approved work locations. Approved work locations are approved through HRSA and have guidelines to meet such as county suicide rate. Please note not all locations may qualify.

Here is what you can expect from us:

AppleGate Recovery, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

AppleGate Recovery is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.