Administrative Assistant - Case Management

Providence Health Plan Group; Spokane, Northern (WA, KY); On-site; USD 29,000 - 44,000; Full time

Job summary

Providence Sacred Heart Medical Center and Children’s Hospital in Spokane, WA is seeking an experienced clerical assistant to support Care Management, Social Work, and Interpreter Services. You will provide primary clerical assistance to department leadership and manage communications and supplies.

You will handle intake for social work referrals and coordinate with utilization management and external reviewers, helping bridge case management with admissions and business services.

Qualifications

• 3 years of job-related clerical experience.

Responsibilities

• Provide primary clerical support to department leadership.
• Coordinate intake for social work referrals and Care Management services.
• Facilitate communication between Utilization Management, care management staff, external reviewers and internal departments.

Skills

Clerical experience

Job description

Description

Performs critical clerical functions for Care Management and Social Work support, and Interpreter Services. Provides primary clerical assistance to Department leadership. Maintains departmental communication systems. Maintains supply systems for the department. Provides intake services for social work referrals and other Care Management Services responsibilities.

Provides clerical and coordinative services to utilization management system and staff. Serves as a communication line between Utilization Care Management staff and external insurance reviewers and governmental bodies, as well as between Case Management and internal departments, especially business services and admissions. Assists Care Mangers in Regulatory and Commercial review processes.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Sacred Heart Medical Center & Children's Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 3 years - Job related experience including responsible clerical work.

Preferred Qualifications:

• Coursework/Training - Completion of a basic business school or business management course.
• Healthcare experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Pay Range: $21.19 - $32.42. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.