Administrative Assistant – Billing and Prior Authorization Department

Portland Gastro; Portland (ME); Ibrido; USD 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid schedule

Health, dental, life, and disability

401(k) retirement plan

Paid time off

Descrizione del lavoro

Portland Gastroenterology Associates (PGA) in Maine is seeking an Administrative Assistant for Billing and Prior Authorization. In this hybrid role, you will contact patients, send cost estimates, post payments, generate statements, and manage collection letters, reporting to the Billing Manager.

The ideal candidate has an associate degree (or equivalent) with healthcare experience, strong Microsoft Office skills, EMR familiarity, and excellent customer service.

Competenze

• Associate degree (or equivalent) minimum; bachelor’s degree preferred
• Healthcare or surgery center setting experience strongly preferred
• Strong skills with Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint, Teams)
• Six months of experience using an electronic medical record (EMR) system
• Able to prioritize, multitask, and plan work in a regulated setting
• Excellent customer service and professional communication

Mansioni

• Contact patients for insurance information and collection calls
• Prepare and mail procedure cost estimates, and follow up for scheduling
• Print claims or medical records for secondary payors and appeals
• Run weekly and monthly tracking reports
• Generate weekly patient statements and assist with collection letters
• Scan checks for deposit and take cash to the bank
• Mail appeals, scan documents, and file

Conoscenze

Microsoft Office

Customer service

Prioritization & multitasking

Professional communication

Formazione

Associate degree or equivalent

Bachelor's degree preferred

Strumenti

EMR system

Descrizione del lavoro

Portland Gastroenterology Associates (PGA) is a private gastroenterology practice in Maine. Our clinic, endoscopy center, and billing teams work together to give patients safe, timely, and caring digestive health care.

The Role

As our Administrative Assistant for Billing and Prior Authorization, you keep patient billing tasks moving. You will contact patients, send cost estimates, post payments, and generate statements and collection letters. This is a hybrid role. You will report to the Billing Manager.

What You'll Do

• Contact patients for insurance information and collection calls
• Prepare and mail procedure cost estimates, and follow up for scheduling
• Print claims or medical records for secondary payors and appeals
• Run weekly and monthly tracking reports
• Generate weekly patient statements and help with collection letters
• Scan checks for deposit and take cash to the bank
• Mail appeals, scan documents, and file

What We're Looking For

• Associate degree (or equivalent) minimum, or one to two years of related experience or training; bachelor's degree preferred
• Experience in a healthcare or surgery center setting strongly preferred
• Strong skills with Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint, and Teams)
• Six months of experience using an electronic medical record system
• Able to prioritize, multitask, and plan your own work in a regulated setting
• Excellent customer service and professional communication

Why PGA?

• Hybrid schedule in a Maine-based private practice
• Work with a supportive, team-oriented group
• Health, dental, life, and disability coverage, a 401(k) retirement plan, and paid time off (confirm current offerings)

Electronic Monitoring Notice

Portland Gastroenterology Center uses electronic monitoring of its computers, phones, and systems to protect patient privacy, keep systems secure, and follow the law. Phone calls on our phones are recorded. We will explain this during the interview process, and employees receive a written notice every year.

PGA is an equal opportunity employer. We welcome applicants of all backgrounds, and we make hiring decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law. We provide reasonable accommodations for applicants with disabilities.