Administrative Assistant 3

State of Montana; Town of Montana (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

The State of Montana, Region 3 Headquarters Office, Front Desk in Bozeman, seeks a customer-focused employee to issue licenses and assist the public with regulations and accuracy. The role involves front desk duties, AIS boat checks, tagging harvested animals, and processing FAS revenue while maintaining professional standards and teamwork in a dynamic environment.

Preferred candidates will have a high school diploma and 1–2 years of related experience, strong problem-solving skills, and the

Qualifications

• Strong work ethic, integrity, and commitment to high professional standards.
• Ability to follow instructions and agency policies with sound judgment.
• Ability to work independently with minimal supervision.
• Team player with adaptability to changing priorities and circumstances.
• Strong problem-solving and customer service skills.

Responsibilities

• Issue hunting and fishing licenses, permits, and decals at the Front Desk.
• Conduct Aquatic Invasive Species boat checks and assist with tagging harvested animals.
• Balance cash drawers and assist with FWP revenue accounting (FAS).
• Assist with FAS fee processing and restock resource materials.
• Provide current regulation and agency information to the public; answer phones.

Skills

Customer service

Teamwork

Independent work

Problem-solving

Education

High school diploma or equivalent

Job description

THE OUTSIDE IS IN US ALL.

Special Information:

Identity of applicants who become finalists may be released to the public if the Department deems it necessary. Employees who exceed 1,040 hours in a calendar year are also provided health, dental and life insurance. Other benefits include retirement, paid vacation, sick and holidays. This position may be covered by a VEBA (Voluntary Employee Beneficiary Association).

A successful applicant will be subject to a background investigation.

Women and minorities are under-represented in this job category and are encouraged to apply.

Effective June 22, 2026, this agency is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here,**https://www.e-verify.gov/**

Specific Job Information:

This position will require travel to assist with coverage at the Butte and Helena offices as needed when administrative staff are absent. The ideal candidate should have a strong work ethic, integrity, and a commitment to maintaining high professional standards. They must have the ability to follow instructions and agency policies and procedures while exercising sound judgment and working independently with minimal supervision. The ability to work effectively as part of a team, adapt to changing priorities and circumstances, and use strong problem-solving skills is essential. Excellent customer service skills, including professionalism, courtesy, effective communication, and a commitment to meeting the needs of customers and the public, are required.

Job Duties:

This position is located at the Region 3 Headquarters Office, Front Desk in Bozeman. The Front Desk Unit serves as a primary FWP license agent and is responsible for accurately issuing a variety of hunting, fishing, and miscellaneous licenses, permits, and decals and corrects errors on licenses sold by external license providers. Along with the customer service and clerical duties performed at the Front Desk, the chosen candidate will participate in conducting Aquatic Invasive Species (AIS) boat checks, assist with tagging harvested animals, and accounting for Fishing Access Site (FAS) revenue among other regional duties according to the time of the year and the needs of the office.

Specific tasks for this position may include selling licenses, providing current regulation and agency information, answering phones, restocking resource materials, assisting with FAS fee processing, assisting with tagging animals, performing Aquatic Invasive Species boat inspections, answering block management questions, balancing cash drawers and assisting FWP staff with special projects as needed.

Minimum Qualifications (Education and Experience):

The knowledge, skills and abilities of this position are normally attained through a combination of education and experience equivalent to a high school diploma or equivalent and one to two years of job-related work experience. Other combinations of education and experience will be considered on a case-by-case basis.

This position closes at 11:59 PM Mountain Time on September 13, 2026.