Administrative Assistant 2

Arizona State Government; Remote; USD 10,000 - 60,000; Full time

Job summary

A state agency in Arizona is seeking an Administrative Assistant 2 to support the Arizona Division of Occupational Safety and Health. The successful candidate will manage data entry, prepare reports, and communicate with the public and internal staff. Competence in Salesforce and strong organizational skills are essential. This position offers a salary of $17.00 per hour and is located in Phoenix, Arizona, with potential for remote work as needed.

Benefits

Sick leave

Vacation with 10 paid holidays

Health and dental insurance

Qualifications

• AZ Driver’s License required.
• Prior administrative experience that includes data entry.

Responsibilities

• Perform data entry and correspondence preparation.
• Access and review Salesforce records.
• Provide customer service to stakeholders.
• Participate in Arizona Management System initiatives.

Skills

Grammar, Spelling, punctuation, and sentence structure

Word processing

Time management

Interpersonal relations

Bilingual skills

Tools

Salesforce

Microsoft Office

Adobe

Job description

INDUSTRIAL COMMISSION

Are you ready to work for an exceptional state agency that works to protect the life, health and welfare of the employees in the State of Arizona? Apply with us! The Industrial Commission of Arizona (ICA) is committed to the highest standards of compliance, demonstrating leadership in all areas, and teaching and working with employers and employees to make them successful. A thriving workforce in Arizona is what we strive for and work towards each day.

ADMINISTRATIVE ASSISTANT 2

Job Location:

Address: Arizona Department of Occupational Safety & Health/Administration Section
800 W. Washington Street, Phoenix
or
2675 E. Broadway Blvd., Tucson
Work location for selected candidates will be determined and assigned to the appropriate city.

Posting Details:

Salary: $17.00
Grade: 15
Closing Date: February 24, 2026

Job Summary:

This position reports to the Admin Supervisor of the Arizona Division of Occupational Safety and Health (ADOSH) and has frequent contact with the public and internal staff in the Division. The position performs data entry, prepares ADOSH correspondence, letter, memos, Salesforce chatter, and updating ADOSH un-programmed activity (UPA) matters through closure. Prepares reports for ADOSH Intake Supervisor, Admin Supervisor or Deputy Director for review on completed UPA's.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Access Salesforce UPA's using the ADOSH Salesforce system and review complaints or referrals submitted by a complainant or stakeholder.
• Contact the complainant or stakeholder to understand the information submitted. Based on conversation, refine or add information received.
• Contact employer to establish a point of contact and add to UPA matter as a participant. Create a matter from staging.
• Provide ADOSH Intake Supervisor or Admin sample letter to be sent to the employer for comments or update. Send the letter using the point of contact’s email or mailing address. Add notes, information received, documents, and responses in Salesforce until the matter is closed.
• Answer routine calls by stakeholders contacting ADOSH to file a complaint, request general OSHA information, and how to locate ADOSH or OSHA information on the web.
• Participates in the Arizona Management System (AMS)
• Attending, contributing and offering solutions to the Arizona Management System (AMS) in place for the Whistleblower/Investigations section. This includes small projects to improve upon a current policy and procedure in ADOSH.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Grammar, Spelling, punctuation, and sentence structure
• Date entry and formatting
• Windows, Adobe, Google, Microsoft, Smart-Phone Apps, Salesforce, and Okta
• General Workplace Safety

Skill in:

• Word processing
• Typing, editing, and formatting
• Time management
• Answering telephones in a professional manner and directing calls
• Organization
• Analyze and interpret data
• Interpersonal relations
• Responding to inquiries from the public via in-person, telephone, email, and via mail.
• If bilingual, assist staff with Spanish translation

Ability to:

• Communicate well verbally and written.
• Deal with irate/difficult customers.
• Establish and maintain cooperative and effective working relations with others
• Recognize and engage those with different backgrounds, characteristics, and perspectives to bridge gaps in understanding of differing viewpoints, as well as ensuring persons with diverse perspectives are given the opportunity to collaborate and provide input in the direction making process.
• Working with a large quality of data and record accurately.
• Manage and prioritize work

Selective Preference(s):

The ideal candidate will have: Prior administrative experience that includes data entry.

Pre-Employment Requirements:

AZ Driver’s License Required

Must possess valid Arizona Driver's License. Required In-state and out-of-state travel is required. Requires possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must complete any required driver training. Employees may be required to use their own transportation, as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

• Sick leave
• Vacation with 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement:

You will be eligible to participate in the state employee health/disability insurance plan, and you are required to participate in the Arizona State Retirement System (ASRS). ASRS participation may begin immediately or upon your 27th week of employment. Contributions are matched by the employer.

Contact Us:

If you have any questions please feel free to call 602-542-5559 or email [e-mail] for assistance.