Administrative Assistant 1 (AA1) - Spokane North

State of Washington; Spokane (WA); On-site; USD 43,000 - 57,000; Full time

Job summary

The State of Washington's DCYF is seeking an Administrative Assistant 1 in Spokane, WA to support Social Service Specialists and community partners. You will handle a range of clerical tasks, manage files, and assist with court documents while maintaining confidentiality.

Ideal candidates bring one year of office experience and strong Microsoft Office skills, with a proactive approach to learning and helping others. This full-time role requires driving and vehicle maintenance tasks as specified.

Qualifications

• One year of office experience requiring keyboarding or typing.
• Equivalent education and experience totaling one year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Responsibilities

• Answer a multi-line phone system in a fast-paced environment.
• Greet clients, providers, and staff.
• Act as liaison between clients and Social Service Specialists.
• Screen calls and visitors.
• Timely distribution of communication and documents.
• Perform complex word processing tasks.
• Coordinate and assist the Region office's Social Service Specialists and staff.
• Maintain vehicle schedules and mileage logs.
• Performs vehicle fleet management, including driving vehicles for service and cleaning.
• Keep inventory of office client resources.
• Prepare files for uploading to the document management system.
• Uploads court orders, files court documents online and in-person as required.
• Maintain filing systems, databases, multiple tracking logs, and computer programs.

Skills

Keyboarding/Typing

Initiative

Education

Office experience equivalence

Tools

Microsoft Word

Excel

Adobe Acrobat

Job description

Our vision is to ensure that "All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community".

Job Title: Administrative Assistant 1 (AA1)

Location: Spokane, WA (Spokane North Office)

Closes: 11/13/26

Salary: $42,780 - $56,952 Annually

We're looking for an Administrative Assistant 1 (AA1) to join our clerical team and provide administrative support to Social Service Specialists, supervisors, and community partners. Our ideal candidates will plan independently and initiate action to ensure work and office goals are met. If you like developing new work methods and solving problems, we encourage you to apply.

Click here to learn more about DCYF.

The Opportunity

In this position, you will play a crucial role in maintaining an efficient and healthy office flow. Your responsibilities will include performing various complex clerical projects, managing office priorities, and covering other positions in the unit. Also, this role is responsible for legal case management of court documents, orders, and managing deliveries. Confidentiality is always expected in this position.

Some of what you'll do

• Answer a multi-line phone system in a fast-paced environment.
• Greet clients, providers, and staff.
• Act as liaison between clients and Social Service Specialists.
• Screen calls and visitors.
• Timely distribution of communication and documents.
• Perform complex word processing tasks.
• Coordinate and assist the Region office's Social Service Specialists and staff.
• Maintain vehicle schedules and mileage logs.
• Performs vehicle fleet management, including driving vehicles for service and cleaning.
• Keep inventory of office client resources.
• Prepare files for uploading to the document management system.
• Uploads court orders, files court documents online and in-person as required
• Maintain filing systems, databases, multiple tracking logs, and computer programs.

What we’re looking for (Required Qualifications)

One year of office experience requiring keyboarding or typing.

OR

Equivalent education and experience totaling one year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work.

AND

1. The ability to take action to learn and grow.
2. The ability to take action to meet the needs of others.

Preferred/Desired Qualifications

• Demonstrated strong knowledge of Microsoft Office, including Word, Excel (multi-level spreadsheet creation experience), and Adobe.
• Demonstrated knowledge of general office procedures and processes.
• Previous experience drafting, editing, and sending electronic correspondence.
• Previous experience editing, proofreading, and drafting memos and other forms of written documents.
• Previous experience operating vehicles for maintenance/repair transport.

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington's children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our goal to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

This position is included in the supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/

This position requires a minimum of at least two years of driving experience and a valid driver's license.

This recruitment may be used to fill multiple vacancies.

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.

For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at [phone] or email [e-mail]. Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22 or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, individual will be required to provide their official discharge documentation, such as a DD form 214, NGB form 22, or equivalent, within 30 days after the date of discharge. Please blackout the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.