Administrative Assistant 1

Arvest Bank; Bentonville (AR); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Wellness benefits

Job summary

Arvest Bank is seeking an Administrative Assistant 1 in Bentonville to greet customers, route inquiries, and support daily operations. You will be the first point of contact, handling calls, scheduling, and basic clerical tasks with a focus on accuracy and service.

The role emphasizes adherence to policies, compliance training, and efficient workflow across branches, with opportunities for growth and a strong team environment.

Qualifications

• High School Diploma or GED required.
• 4 months of work experience.
• Working knowledge of Microsoft Office Suite and Google Workspace.
• Military experience considered for veterans and transitioning service members.

Responsibilities

• Greet customers and visitors, direct them to the proper department.
• Answer telephone lines and route calls to appropriate personnel.
• Keep lobby/department area neat and professional.
• Transcribe and type letters, memos, reports for bank personnel.
• Provide routine clerical support and manage calendars.
• Attend meetings and record and distribute minutes.
• Adhere to bank policies and regulatory procedures, including BSA/AML compliance.

Skills

Reliability

Professionalism

Knowledge Retention

Independence

Education

High School Diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits.

The standard working hours for this role are Monday to Friday, 8:00 AM to 5:00 PM CST. Flexibility to work additional hours as needed to support project demands is expected.

This position is located at BNT - Ledger Building (Address: 240 S Main St, Bentonville, AR 72712).

The story of Arvest is one of commitment. Our founders started in 1961 with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers first as we continue to fulfill our mission—People helping people find financial solutions for life.

Job Title: Administrative Assistant 1

The Administrative Assistant 1 at Arvest greets customers and visitors, directs them to the proper department and notifies other associates of their presence. Their primary accountability is to assist the branch or department with the flow of customers and phone calls. The Administrative Assistant 1 provides exceptional customer service and clerical support, ensuring efficient daily operations.

What You’ll Do at Arvest:

• Greet customers and other visitors, answer questions and route to the proper department or personnel.
• Answer telephone lines; take accurate and complete messages and direct calls to the appropriate personnel.
• Keep the lobby/department area neat and clean to project a professional image.
• Transcribe and type letters, memos, reports, etc., for various personnel in the bank/department as requested.
• Provide routine clerical support as requested.
• Maintain various managers and department calendars as requested.
• Assist customers and visitors as needed while ensuring all security measures are followed.
• Attend various meetings, record, type and distribute minutes.
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

Required Toolbox for Success:

• High School or General Education Diploma (GED).
• 4 months of work experience.
• Working knowledge of Microsoft Office Suite and/or Google Workspace.
• Relevant military experience is considered for veterans and transitioning service members.

Preferred Toolbox:

• Banking or office experience

Skills: Reliability, Professionalism, Knowledge Retention & Recall, Independence

Competencies: Customer Service, Time Management, Verbal Communication, Detail Oriented, Reliability

Regular attendance is an essential function of the job. The associate must be able to travel occasionally by themselves within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

We offer competitive compensation, benefits packages, and significant professional growth.

Arvest Bank is committed to providing equal opportunity to all persons regardless of race, color, race-based hairstyles and textures, religion, marital status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, veteran status, or any other basis, which now or in the future may be specified by law.

Grade 11

Pay Range: $17.80 - $22.20 per hour