Administrative Assistant

UWMIL University of Wisconsin Milwaukee; United States; On-site; USD 29,000 - 32,000; Part time

Job summary

University of Wisconsin–Milwaukee is seeking an Administrative Assistant II to manage front office operations and provide administrative support for the School. The role focuses on reception, space management, event coordination, onboarding/offboarding, and records handling, with emphasis on MS 365 tools and professional service in a dynamic academic setting.

The position is part-time at ~20 hours per week, with responsibilities split across front-office support (50%) and school operations.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Two years of progressively responsible administrative, executive support, office management, or customer service experience.
• Experience coordinating meetings, events, schedules, and office operations.
• Experience managing digital files and collaboration platforms such as SharePoint and OneDrive.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent organizational, problem-solving, and customer service skills.

Responsibilities

• Serve as the primary receptionist and first point of contact for visitors and partners.
• Maintain and organize shared spaces and meeting rooms.
• Support mail, shipping, receiving, and related tracking and billing processes.
• Assist onboarding and offboarding activities, including access coordination.
• Coordinate school events, meetings, and building activities; schedule resources.
• Provide technical support for events with MS 365 apps and AV equipment.

Skills

Customer service

Organization

Multitasking

Communication skills

Education

Associate degree in Business Administration/Office Administration/Communications or related field

Bachelor's degree (preferred) in Business Administration/Communications/Public Administration/Higher Education Administration

Tools

Microsoft 365

Outlook

Teams

SharePoint

OneDrive

PowerPoint

Microsoft Forms

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title: Administrative Assistant

Job Category: University Staff

Employment Type: Temporary (Fixed Term)

Job Profile: Administrative Assistant II

Job Duties

The Administrative Operations Coordinator provides administrative, operational, and to the School. Serving as the primary point of contact for visitors, faculty, staff, students, and external partners, this position ensures the efficient day-to-day operation of the School's administrative functions and facilities. The role coordinates front office activities, communications, event logistics, employee onboarding and offboarding, records management, and technology support for meetings and presentations. Success in this position requires exceptional organizational skills, professionalism, customer service orientation, proficiency with Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, PowerPoint, and Microsoft Forms) and other digital collaboration tools, and the ability to manage multiple priorities in a dynamic academic environment. This is a part time position with an estimated 20 hours per week.

Front Office and School Operations Support (50%)

• Serve as the primary receptionist and first point of contact for visitors, building occupants, and external partners.
• Maintain shared spaces, including meeting rooms, mailrooms, copy areas, supply cabinets, and common areas.
• Support the building’s mail, shipping, receiving, and related tracking and billing processes.
• Assist with the onboarding and offboarding activities for employees and other building occupants, including access and resource coordination.
• Assist with the coordination of school events, meetings, and building activities, including scheduling, logistics, and resource management.
• Assist with space reservations and scheduling for School-hosted and external meetings and events held at the Great Lakes Research Facility (GLRF).
• Provide technical support for school and facility events, meetings, and presentations, which may include setup, configuration, and troubleshooting of Microsoft 365 applications, audio/visual equipment, video conferencing technology, and digital collaboration tools.

Key Job Responsibilities

• Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations.
• Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums.
• Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision.
• Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities.
• Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures.

Compensation

$21-$23/Hour

Required Qualifications

• Associate degree in Business Administration, Office Administration, Communications, Higher Education Administration, or a related field; equivalent combination of education and experience may be considered.
• Two (2) years of progressively responsible administrative, executive support, office management, or customer service experience.
• Experience coordinating meetings, events, schedules, and office operations.
• Experience managing digital files and collaboration platforms such as SharePoint and OneDrive.
• Strong written and verbal communication skills.
• Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent organizational, problem-solving, and customer service skills.

Preferred Qualifications

• Bachelor's degree in Business Administration, Communications, Public Administration, Higher Education Administration, or a related field.
• Experience working in a university, educational, research, nonprofit, or public-sector environment.
• Experience coordinating facility scheduling, conference services, or event logistics.
• Experience creating newsletters, reports, presentations, and organizational communications.
• Knowledge of audio/visual equipment, video conferencing technologies, and hybrid meeting support.
• Experience with travel coordination, purchasing, financial processing, and records management.
• Demonstrated ability to work independently while collaborating effectively with diverse stakeholders.
• Experience using Microsoft Forms and other collaborative technology platforms.

Application Deadline

To ensure consideration, applications must be submitted by 10/26/2026.

Contact Information

Luke Messmann [e-mail] HR Coordinator

Reasonable Accommodations

Pursuant to university policy, UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [e-mail] or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at [phone] for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Equal Opportunity Employer

UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply. The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all backgrounds. UWM is one of 187 top research universities recognized as “R1” by the Carnegie Classification of Institutions of Higher Education. At UWM, we are committed to creating positive employee experiences, so our team members are able to thrive and excel in their work. UWM offers a comprehensive benefits package and contributes toward the cost of several benefit plans. Employees with a qualifying position also receive an extensive leave package including vacation, sick leave (with no expiration), personal holiday, and paid legal holidays. Please visit this link to view summary benefits information (Compensation figures are for example purposes only).