Administrative Assistant

NightOwl Consulting; United States; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Above market salary

HMO on Day 1 for principal and two

Government-mandated benefits

Performance-based Incentives

Quarterly

Company Events

1,000 PHP De Minimis

Equipment and software provided

Job summary

NightOwl Consulting is seeking an Administrative Assistant to support day-to-day operations, including data entry, email management, CRM updates, client onboarding, and scheduling. The ideal candidate will be highly organized, detail-oriented, and able to prioritize multiple tasks.

The role requires proficiency in Microsoft Office Suite and Google Workspace, experience with CRM systems, and a proactive, confidential approach to handling information.

Qualifications

• Proven experience as an Administrative Assistant or similar role.

Responsibilities

• Data Management: Create, maintain, and update spreadsheets. Pull reports and ensure data accuracy.
• Email and Communication Management: Monitor, prioritize, and respond to incoming emails.
• CRM Management: Update CRM with client information and progress.
• Client Onboarding Assistance: Support onboarding with login credentials and welcome emails.
• Schedule Management: Coordinate calendars and meetings.
• General Administrative Support: Assist with additional duties as needed.

Skills

Data entry

CRM systems

Microsoft Office Suite

Google Workspace

Organization

Time management

Attention to detail

Confidentiality

Problem solving

Tools

Excel

Word

PowerPoint

Job description

We are seeking a highly organized and proactive Administrative Assistant to join our team. In this role, you will support the day-to-day operations of our client by managing a variety of administrative tasks, including data entry, email management, CRM updates, client onboarding, and scheduling. The ideal candidate will be detail-oriented and able to prioritize multiple tasks.

Key Responsibilities

1. Data Management: Create, maintain, and update spreadsheets. Pull reports from various sources, enter data into software systems, and ensure accuracy. Perform regular data entry tasks and ensure consistency and reliability of data.
2. Email and Communication Management: Monitor, prioritize, and respond to incoming emails on behalf of the team or department. Manage email correspondence efficiently, ensuring timely responses to inquiries. Draft and send professional emails as needed to clients, team members, and other stakeholders.
3. CRM Management: Update and maintain CRM system with client information, interactions, and progress. Ensure CRM data is up to date and accurate for easy reference by the team. Assist with reports and tracking related to CRM usage and performance.
4. Client Onboarding Assistance: Support the onboarding process for new clients, including tasks like creating login credentials and sending welcome emails. Ensure that clients are successfully onboarded with clear instructions and support throughout the process.
5. Schedule Management: Coordinate and manage calendars, including setting appointments, meetings, and reminders. Assist in scheduling client meetings and coordinating logistics as needed. Handle meeting requests and ensure all parties are informed and prepared.
6. General Administrative Support: Assist with any additional administrative duties or projects as needed to support team members and company goals.

Skills, Knowledge and Expertise

• Proven experience as an Administrative Assistant or similar role.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace.
• Experience working with CRM systems.
• Strong organizational and time management abilities, with the ability to manage multiple tasks simultaneously.
• Attention to detail with a focus on accuracy and reliability.
• Ability to maintain confidentiality and handle sensitive information.
• A positive, proactive attitude with strong problem-solving skills.

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly
• Company Events
• 1,000 PHP De Minimis
• Equipment and software provided

Originally posted on Himalayas