Job Description
JOB TITLE: Administrative Assistant
REPORTS TO: Special Projects Manager / Director of Strategic Initiatives
SUMMARY:
The Administrative Assistant provides high-level administrative, operational, and project support to the Special Projects Manager, Director of Strategic Initiatives, and the Office of the President. This role supports executive-level initiatives, coordinates cross-functional activities, and contributes to strategic projects across the organization.
This position requires a highly organized, adaptable professional with strong communication skills, attention to detail, and the ability to manage sensitive and confidential information. The role is dynamic in nature, with responsibilities that evolve based on organizational priorities and leadership needs.
DUTIES AND RESPONSIBILITIES:
- Executive & Strategic Support
- Provide administrative support to the Special Projects Manager, Director of Strategic Initiatives.
- Assist with formal communications to the Board of Trustees, ensuring professionalism and accuracy.
- Conduct research and compile information for special projects and strategic initiatives.
- Prepare reports, presentations, and executive-level materials as requested.
- Maintain confidentiality of all sensitive organizational and strategic information.
- Communications & Design
- Design and distribute newsletters for MountainStar Partners.
- Create visual materials and presentations using Canva or similar platforms.
- Support development of internal and external communications.
- Travel & Scheduling Coordination
- Coordinate transportation and travel arrangements for executive leadership and Board-related activities.
- Organize and schedule meetings, appointments, and calendars using administrative systems.
- Submit and reconcile expense reports.
- Meeting & Event Coordination
- Schedule, coordinate, and facilitate executive and Board-related meetings.
- Prepare meeting materials and record minutes as directed.
- Manage executive conference/board room calendar and ensure readiness for meetings.
- Assist with planning and execution of events and organizational activities.
- Office & Administrative Operations
- Answer calls, emails, and correspondence in assigned areas.
- Receive and direct visitors appropriately.
- Maintain executive office and breakroom supply inventory.
- Receive and distribute deliveries to appropriate departments.
- Develop and maintain filing systems and contact lists.
- Serve as a point of contact for internal and external vendors.
- Handle administrative requests and queries from the executive team.
- Project & Cross-Functional Support
- Maintain communication across departments as directed.
- Assist with project work and special initiatives as assigned.
- Provide general administrative and operational support across multiple functional areas.
- Perform other related duties as assigned by management.
- Competencies
- Diversity: Demonstrates knowledge of EEO policy; promotes a respectful and inclusive environment.
- Ethics: Works with integrity; maintains trust and upholds organizational values.
- Adaptability: Effectively manages competing priorities and adjusts to changing needs.
- Analytical Skills: Collects and synthesizes data to support decision-making.
- Dependability: Meets deadlines, follows through on commitments, and takes accountability.
- Interpersonal Skills: Maintains professionalism, confidentiality, and effective working relationships.
- Communication: Communicates clearly and professionally in both written and verbal formats.
- Organizational Support: Adheres to policies and supports organizational goals.
- Problem Solving: Identifies issues and develops effective solutions.
- Professionalism: Demonstrates tact, discretion, and composure under pressure.
- Quality & Productivity: Produces accurate work in a timely manner.
- Safety & Security: Follows safety procedures and protects organizational resources.
- Teamwork: Collaborates effectively and contributes to a positive work environment.
- Qualifications