Administrative Assistant

Issaquahchamber

Snoqualmie (WA)

On-site

USD 29,000 - 39,000

Part time

14 days+

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Benefits offered by this job

Sick Leave

Retirement Plan/Match

Wellness/EAP

Job summary

Encompass is hiring an Administrative Assistant / Front Desk Coordinator for Encompass Child Development Center in Snoqualmie, WA. This part-time role offers 20–25 hours per week with an hourly rate of $21.15–$28.56, DOE. Benefits include sick leave, retirement plan/match, and Wellness/EAP.

The role is focused on welcoming families, coordinating appointments, supporting therapies, and maintaining a smooth front office. CPR/First Aid will be required or obtained after hire.

Qualifications

2+ years of relevant experience in a front desk/administrative role.
Strong customer-service mindset and a genuine desire to help others.
Excellent verbal and written communication skills.
Ability to multitask and prioritize in a busy environment.
Dependability and flexibility to adjust hours as needed.
Strong organizational skills and attention to detail.

Responsibilities

Greet families and guests warmly and professionally to create a welcoming environment.
Answer phones and emails; collect and assist with insurance information.
Manage appointment scheduling, rescheduling, and cancellations; inform therapists.
Support daily operations with filing, data entry, and organization.
Coordinate interpreter services to ensure accessible care for all families.
Order and maintain facility, office and janitorial supplies; keep lobby clean and safe.
Follow safety procedures and open/close the center with attention to detail.
Stay informed about programs, classes and events; support intake tasks with the team.
Assist Pediatric Therapy Team with front office coordination and basic facility needs.

Skills

Customer service

Communication skills

Multitasking

Organization

Confidentiality

Dependability

Flexible hours

Independent work style

Microsoft Office

Tools

Microsoft Office Suite

Job description

Position: Administrative Assistant /Front Desk Coordinator

Location: Encompass Child Development Center, Snoqualmie, WA

Part-Time, 20 - 25 hours/week

Hourly rate: $21.15 - $28.56, DOE

Benefits: Sick Leave, Retirement Plan/Match, Wellness/EAP

Join Our Team at Encompass!

Do you love creating a warm, welcoming experience for others? Do you thrive in a fast-paced environment where no two days are the same? As Administrative Assistant, you are often the first smile, first voice and first connection families experience at Encompass. You play a vital role in ensuring every interaction feels supportive, organized and positive.

What You’ll Do

You’ll help create a seamless and caring experience for families, staff and visitors by:

Greeting families and guests with warmth and professionalism. Your goal will be making everyone feel seen and valued.
Checking in clients, answering phones and emails and assisting with insurance information
Managing appointment scheduling, rescheduling and cancellations while keeping therapists informed
Supporting daily operations with filing, data entry and organization
Coordinating interpreter services to ensure accessible care for all families
Ordering and maintaining facility, office and janitorial supplies
Keeping the lobby and shared spaces clean, safe, and welcoming
Following safety procedures to support a secure environment for all
Opening and closing the center with attention to detail
Staying up to date on programs, classes and special events to better support families
Partnering with the rest of the Family Engagement Team on intake tasks
Supporting the Pediatric Therapy Team with front office coordination and basic facility needs
Jumping in wherever needed to support the Encompass team

What You Bring

You’re a people-centered, detail-oriented professional who enjoys balancing multiple priorities while delivering excellent service.

Required:

At least 2 years of relevant experience
A strong customer-service mindset with a genuine desire to help others
Excellent verbal and written communication skills
Ability to multitask and prioritize in a busy environment
Dependability and flexibility, including willingness to adjust hours to support the team
Strong organizational skills and attention to detail
Proficiency in Microsoft Office Suite
Ability to maintain confidentiality and exercise sound judgment
A proactive, independent work style paired with a collaborative team spirit
CPR & First Aid certification (or willingness to obtain upon hire)
Valid driver’s license, insurance and reliable transportation

Preferred:

Bilingual in English and Spanish

Work Environment

This role is based in a friendly, active office setting. Some light lifting (up to 20 pounds), bending and occasional exposure to cleaning products may be required.

Why Encompass?

For over 50 years, Encompass has proudly served the Snoqualmie Valley and Issaquah communities as a private nonprofit dedicated to helping children and families thrive. Our mission is simple yet powerful: to partner with families to build healthy foundations for children. We believe that what happens early in life truly matters and we are passionate about providing high-quality, innovative early childhood education and therapeutic services to every child in our community.

At Encompass, you’re not just taking a job. You’re becoming part of a mission-driven community that values connection, growth and impact. Every day, your work helps create a positive experience for families and supports children in reaching their fullest potential.

Encompass is a private nonprofit serving the Snoqualmie Valley and Issaquah communities for over 50 years. Our mission is to partner with families to build healthy foundations for children. We believe what happens early in life matters. We offer high quality, leading edge early childhood educational and therapeutic services to all children in our communities.

Encompass is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without discrimination based on gender, marital status, race, color, religion, national origin, age, or the presence of a non job related medical condition or handicap.

The information in this job description has been designed to indicate the general nature and level of work performed by employees in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees in this job.

Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job.