ADMINISTRATIVE ASSISTANT

Knife River - Midwest; Sioux City (IA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Sick Time

8 Paid Holidays

Company Paid Life Insurance

Job summary

Knife River is seeking a friendly receptionist to be the first point of contact for staff and visitors, performing clerical duties and basic office support. This role helps keep the front desk organized and ensures seamless communication across teams.

Typical hours are Monday through Friday 7:30 AM to 4:30 PM with flexibility. Responsibilities include greeting guests, answering phones, processing mail, coordinating schedules, and supporting various administrative tasks to keep the office running

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational skills.
• Knowledge of MS Office products (Word, Excel, Outlook).
• Ability to work independently and under time constraints.
• Time management.
• Interpersonal skills.
• Problem-solving skills.

Responsibilities

• Receives callers at establishment and directs to destination.
• Greet guests at front desk and guide them to appropriate people while adhering to safety protocols.
• Maintain reception area to be pleasant, clean, and organized; protect confidentiality.
• Provide employment applications and assist in completing them.
• Update phone lists and directories and distribute accordingly.
• Handle email communications to main office as directed.
• Maintain and repair office equipment with service touchpoints.
• Request and maintain COIs from subcontractors and vendors.
• Receive and process cash and checks for deposits.
• Prepare credit reference letters for customers.
• Provide information about activities and locations within the organization.
• Type memos, letters, and files; address envelopes and mailings.

Skills

Excellent written and verbal comm

Strong organizational skills

Microsoft Office

Independence and time constraints

Time management

Interpersonal skills

Problem-solving skills

Tools

Microsoft Office

Job description

Good Pay! Good Benefits! Good People! Knife River is a PEOPLE-first company. Our team members are key to our success, and we are committed to giving them the tools, training, and time to do their jobs productively and go home safely each day. Please consider joining our growing team today!

At Knife River, we take care of our team because we know it's our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the Country. Our goal is to build strong teams that, in turn, build strong communities. We are also a publicly traded company on the NYSE with the ticker symbol KNF and part of the S&P MidCap 400 index.

ROLE OVERVIEW

Responsible to be friendly, first point of contact for staff and visitors, and provide services in the areas of corporate reception, clerical duties, purchasing, mail systems, document preparation and office support to various functional areas.

Typical hours are Monday - Friday 7:30 AM - 4:30 PM; Flexible.

EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS

1. Over 3 months up to and including 6 months from post high school, work, military, institutional or vocational environment.
2. One year of customer service or administrative/office management experience preferred.
3. Working knowledge of standard office equipment (PC, fax machines, printers, copiers, calculators, postage meter, etc.)
4. Proficiency in Microsoft Office products.
5. Ability to speak English and Spanish is a plus.

DUTIES AND/OR RESPONSIBILITIES

1. Receives caller at establishment, determines nature of business and directs callers promptly to destination.
2. Greet guests in friendly and professional manner at the front desk, assist and direct them to appropriate people while adhering to safety protocols and controlled access to office.
3. Proactive in creating, maintaining, and promoting a pleasant, clean, and organized reception area and work environment, always aware of the visitor's view, and keeping information secure and confidential.
4. Provide employment applications and assist in completing applications as needed.
5. Updates phones lists and directories and distributes accordingly.
6. Provides email communication to main office and as directed.
7. Cleans, maintains, and fills the copiers, printers, and fax machines. Handles repairs of office equipment including contacting and directing service providers.
8. Requests, updates, and maintains list for COIs from Subcontractors & Vendors.
9. Receives, logs, and processes cash and checks for deposit.
10. Prepares credit reference letters for customers.
11. Provides information regarding activities conducted at the office and locations within organization.
12. Types memos, correspondence, reports, address envelopes, mailings and other documents accurately and files items as appropriate.
13. Anticipates needs and purchases office supplies and equipment within budget at lowest cost while maintaining quality. Organizes and updates supplies in office and warehouse. Codes invoices for purchases.
14. Manages incoming and outgoing mail; prepares UPS and FedEx packages.
15. Communicates effectively (verbal, listening, written) and maintains composure when assisting challenging people under high stress situations.
16. Self-motivated, team-player with "can-do" attitude, good interpersonal skills and ability to prioritize tasks and responsibilities to meet deadlines; punctual, adaptable; maintain positive customer relations & act courteous/respectful of others.
17. Maintain and promote company's quality standards. Troubleshoot and problem solve situations/problems (material quality, equipment operation/repair, etc.)
18. Reports any safety issues or concerns promptly to safety supervisor or management.
19. Maintains excellent attendance record to provide quality administrative support to co-workers and managers/supervisors.
20. Sends out letting requests to DBE Contractors and maintains quote list.
21. Sends out letting results to company management.
22. Sends out preconstruction meeting letters.
23. Builds poster boards as requested and distributes to appropriate people.
24. Receives subcontracts and reviews checklist to ensure completeness and follow-up accordingly.
25. Downloads and distributes working day reports for assigned jobs.
26. Manages calendar/projects and supports various department meetings including scheduling Teams meetings, ordering lunches and coordinating staff activities and travel arrangements.
27. Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITITES (types and extent of knowledge, skills or abilities an incumbent must possess to complete the job responsibilities satisfactorily)

1. Excellent written and verbal communication skills.
2. Strong organizational skills.
3. Knowledge of MS Office (Word, Excel, Outlook).
4. Able to work independently and under time constraints.
5. Time management.
6. Interpersonal skills.
7. Problem-solving skills.

BENEFITS

1. Medical, Dental, & Vision Insurance
2. Health Savings and Flexible Spending Accounts
3. 401(k) with Company Match
4. Profit Sharing
5. Paid Time Off
6. Paid Sick Time
7. 8 Paid Holidays
8. Company Paid Life and AD&D Insurance
9. Short-term Disability
10. Employee Assistance Program
11. Years of Service Recognition
12. Voluntary Life Insurance for Employees, Spouses, and Dependents
13. Critical Illness Plan
14. Accident Coverage Plan
15. Hospital Indemnity

ADDITIONAL INFORMATION

Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal laws.

Subject to pre-employment drug testing and background checks.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.