Administrative Assistant

Ace Hardware Corporation; Raymond (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

Ace Hardware / Ben Franklin at 15 Freetown Rd in Raymond NH is seeking an Administrative Assistant to support owners and managers. The role involves directing projects, handling daily paperwork, and ensuring excellent customer service.

Responsibilities include data entry, invoicing, marketing support, event coordination, and website/social media upkeep. Candidates should be organized, reliable, and capable of working independently or with a team in a busy hardware store setting.

Qualifications

• Must be positive, friendly, trustworthy, competent and reliable.
• Proficient in Microsoft Office and QuickBooks; Epicor experience a plus.
• Able to use calculators, fax, copier, laminator, phones and other office equipment efficiently.
• Able to communicate effectively verbally and in writing; able to work independently and in a team.

Responsibilities

• Assist with daily paperwork including data entry, filing, invoices, and order discrepancies.
• Assist with apparel orders and employee recognition initiatives.
• Produce reports as needed and support internal/external marketing.
• Coordinate store events, vendor liaison, and travel/venue arrangements.
• Monitor and maintain store website and social media assets.

Skills

Microsoft Office

QuickBooks

Data entry

Customer service

Communication

Teamwork

Tools

Epicor

Job description

COME WORK WITH A GREAT TEAM! Weekdays hours preferred, inquire with any questions!

Roles and Responsibilities

The primary responsibility of the Administrative Assistant is to provide support to owners and managers by directing projects and responsibilities assigned and delegated by the owners and managers while ensuring the highest standards of customer service. Other responsibilities include, but are not limited to the following:

• Assist with daily paperwork including, but not limited to: data entry; filing; processing invoices; resolving order discrepancies; customer charge accounts; maintaining Employee Phone/ Emergency lists; etc.
• Assist with apparel orders as needed
• Run employee appreciation initiatives: work anniversary & birthday acknowledgements, etc
• Produce appropriate reports as needed
• Assist with internal and external marketing needs, including but not limited to: creating signage; working with outside vendors to produce flyers, mailers, etc. (with direction from owners/ managers)
• Assist with internal and external store events, including but not limited to: collaborating with managers and staff to plan events; contacting vendors; making venue and/ or travel arrangements; etc.
• Assist with website and social media monitoring & maintenance
• Knowledge of overall store policies, procedures and goals
• Assist with scheduling as needed
• Assist with training of store personnel as needed
• General housekeeping of office and store as needed
• Set a positive example by following company procedures
• Suggest rule or policy changes as deemed appropriate to owners/ managers
• Other responsibilities and duties as delegated by owners and/ or managers

Qualifications

Must be:

• Positive, friendly, trustworthy, competent, responsible and reliable
• Experienced, knowledgeable and proficient in computer work and typing, especially Microsoft Office and Quickbooks; Epicor experience a plus
• Able to use calculators, fax machine, copier, laminator, phones and other office equipment efficiently and effectively
• Able to communicate efficiently and effectively verbally and in writingAble to work independently and as part of a team
• Able to see, hear, touch, feel
• Able to use hands- fine motor skills
• Able to sit, walk, stand
• Able to bend
• Able to lift/ move 50 lbs; anything over this amount should be lifted/ moved with assistance from another staff member
• Able to climb, twist
• Flexible, able to adapt to change

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

Ace Hardware / Ben Franklin

15 Freetown Rd

Raymond NH 03077

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.