Administrative Assistant

Capri Communities; Milwaukee (WI); On-site; USD 40,000 - 50,000; Full time

Job summary

Capri Communities is seeking an administrative professional to support the Executive Director at our Milwaukee property. The role focuses on occupancy, revenue management, budgeting, staffing, compliance with government regulations, and ensuring resident satisfaction and safety.

Responsibilities include leasing activities, maintaining accurate lease paperwork, background checks, and supporting resident relations.

Qualifications

• High school diploma or equivalent; Associate Degree preferred.
• 1-2 years of administrative experience, preferably in property management or real estate.

Responsibilities

• Maintain occupancy, revenue, expense and budget records; track rents and concessions.
• Participate in marketing, leasing apartments and ensuring lease paperwork is complete and compliant.
• Assist in scheduling and communicating maintenance and housekeeping needs.
• Provide compliance documentation related to building regulations and government requirements; maintain resident files.
• Promote high-quality resident relations and resolve complaints with the Executive Director.

Skills

Administrative support

Budget management

Leasing knowledge

Regulatory compliance

Education

High school diploma

Associate degree / technical certification (preferred)

Tools

Property management software

MS Office Suite

Job description

Provide administrative support to the Executive Director. Assist in meeting the goals of the property as they relate to revenue management, occupancy, staffing, government compliance, resident satisfaction, quality, safety, and physical condition. Ensure that all company policies are adhered to and that all relevant laws and regulations are complied with.

ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.

• Maintain occupancy, revenue, expense and budget records. May work on property management software system to track resident information, rents and concessions. Works with Executive Director to maximize revenues and adhere to budgeted cost parameters.
• Participate in marketing, touring and leasing apartments units. Strive to maintain an acceptable level of occupancy (95% to 100%). May handle the preparation and completion of leases, and resident notices. Ensures all lease paperwork is completed accurately. Runs background checks, collects security deposits.
• Assist in producing schedules, collecting time cards (as appropriate) and communicate maintenance and housekeeping needs to appropriate staff members.
• Provide compliance documentation related to building regulations, lease agreements, and governmental requirements which govern the operation of the assigned property. Maintains all resident files, making sure they are complete, accurate and compliant with regulatory guidelines. Ensures that all fair housing standards are met at all times. Comply with OSHA, Workers’ Compensation, and any other reporting requirements.
• Help provide and promote high-quality resident relations. Helps residents with laundry cards, safety pendants, phone charges and other miscellaneous items.
  Review and/or resolve complaints, and alert Executive Director of any unusual activities or problems. Plan and participate in resident relations as directed by Executive Director.

QUALIFICATIONS

• High school diploma or equivalent; certification from technical school or Associate Degree preferred.
• 1-2 years of administrative experience, preferably in a property management or real estate environment.