Administrative Assistant

Associated Bank - Corp; Milwaukee (WI); On-site; USD 24,000 - 41,000; Full time

Benefits offered by this job

401(k) plan

Pension plan

Volunteer time off

Job summary

Associated Bank is seeking an administrative support professional to assist one or more managers, handling mail, scheduling, document preparation, and client communications. The role emphasizes confidentiality and professional communication across levels.

The position requires strong MS Office skills, organizational abilities, and a willingness to learn. It offers opportunities for growth within a large financial services institution.

Qualifications

• High School is required.
• Less than 2 years banking or administrative office experience preferred.
• Strong MS Office skills (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Provide administrative support to one or more managers or leaders.
• Prepare and modify documents (letters, memos, reports, emails).
• Maintain confidentiality of employee, customer and corporate information.
• Answer phones and direct calls to appropriate extensions.

Skills

MS Office

Communication

Document preparation

Phone etiquette

Education

High School Diploma

Tools

MS Office Suite

Job description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

Provides administrative support to one or more managers or leaders. May provide administrative support to a department, such as answering phones, processing mail, scanning, electronically filing, and printing and preparing documents for clients. Assures the accurate, efficient, and timely processing of activities in these areas through proper planning and scheduling. Gathers information and compiles reports, and may make recommendations for the manager/leader, based upon data/findings. Develops and documents procedures for all activities.

Job Accountabilities

• In line with the company's brand and customer promise, effectively communicate with various levels in a professional work environment.
• Prepare and modify documents including letters, memos, reports, project management documents, emails, etc.
• Maintain confidentiality of employee, customer and corporate information.
• Under direct supervision provide answers and advice to clients on routine, sensitive or urgent topics within agreed upon amount of time.
• Knowledge of structure and content of the English language including spelling, grammar, punctuation, etc.
• Working knowledge of MS Office including Outlook, Word, Excel, and PowerPoint and ability to learn other programs.
• Well-versed with office equipment, such as fax machines, scanners, videoconferencing systems, photocopiers and calculator.
• Provide general clerical support, including accepting, preparing and delivering mail, ordering office supplies, event planning, scheduling conference rooms and meeting coordination, calendar administration and appointment scheduling, assist colleague requiring traveling offices/workstations, ensuring office equipment is properly maintained, assisting with new colleague set-up, or other clerical/administrative projects.
• Receive and screen incoming telephone calls and direct calls to the appropriate telephone extension, individual or department.
• Under direct supervision provides administrative support to others managing a project via managing data, maintaining meeting minutes, copies, meeting schedules, etc. Also updates the project plan based on guidance of others.

Education

• High School Required

Experience

• Less than 2 years Banking or Administrative Office Required

We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience.

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact [e-mail] if you need an accommodation at any time during the process.

Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank isPay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.

$17.54 - $30.06 per hour