Administrative Assistant

Patriot Growth Insurance Services, LLC

Milford (MA)

On-site

USD 50,000 - 73,000

Part time

14 days+

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Benefits offered by this job

401K Retirement Plan

Company paid Employee Assistance Program (EAP)

Paid holidays

Paid sick time

Job summary

A growing insurance firm in Milford, MA, is seeking a part-time Administrative Assistant to support essential office tasks and deliver high-quality customer service. Applicants should have a High School Diploma or equivalent, excellent communication skills, and be customer-focused. This role offers flexibility with expected hours of 15-20 per week and comes with competitive benefits, including a 401K plan and paid holidays.

Qualifications

Prior customer service or administrative experience preferred but not required.
Reliable and punctual with attention to detail.
Friendly and customer-focused.

Responsibilities

Deliver high-quality customer service to clients.
Assist with opening, sorting, and processing incoming mail.
Answer phone and handle inquiries.
Process client payments accurately.
Prepare and send client renewal notices.
File and box documents for storage.
Track and reorder office supplies.

Skills

Bilingual in Spanish/Portuguese

Customer service

Microsoft Office Suite proficiency

Attention to detail

Excellent communication skills

Education

High School Diploma or GED

Job description

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About Bright Agency, A Division of Patriot Growth Insurance Services: Since 1938, The Bright Agency has been a trusted name in insurance, proudly serving individuals, families, and businesses with personalized coverage and exceptional service. As an independent agency with a dedicated team of over 25 insurance professionals, we are committed to delivering tailored insurance solutions that reflect each client’s unique needs and budget. We maintain strong relationships with dozens of top-rated carriers to ensure our clients have access to a wide range of coverage options. At The Bright Agency, we provide more than just policies-we deliver peace of mind.

Position Overview: Are you organized, reliable, and looking for a part-time position in a friendly office setting? We’re seeking a Part-Time Administrative Assistant to support our team with essential office tasks. Applicants can expect to work 15-20 hours per week.

Professional Responsibilities

Deliver high-quality customer service to clients who call or walk in
Assist with opening, sorting, and processing incoming mail
Answer the phone and handle inquiries as needed
Process client payments accurately and efficiently
Prepare and send client renewal notices by mail
File and box documents for storage and recordkeeping
Track and reorder office supplies as needed

Qualifications And Requirements

High School Diploma or GED
Prior customer service or administrative experience preferred but not required
Bilingual in Spanish/Portuguese a plus
Proficient in Microsoft Office Suite
Reliable and punctual, with attention to detail
Friendly and customer-focused, with excellent communication skills
Authorized to work in the U.S. without sponsorship

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2023 Inc. 5000 list of fastest-growing companies. With more than 2,100 employees operating in over 170 locations across 48 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

Requirements

In addition to a competitive salary, we provide a comprehensive Total Rewards Program to part-time employees. Benefits eligibility requirements vary based on hours worked. We offer:

401K Retirement Plan
Company paid Employee Assistance Program (EAP)
Paid holidays
Paid sick time

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

Seniority level