Administrative Assistant

Thrivent Financial; Memphis (TN); On-site; USD 28,000 - 34,000; Part time

Job summary

Thrivent Financial in Memphis, TN is seeking an Administrative Assistant to support Jim Cowgill and the practice team. You will answer phones, greet members, handle mail, and coordinate meetings and events.

The position is 30 hours per week (3.5 days) with a wage of $20–$25 per hour, and requires strong Microsoft Office skills, discretion with confidential information, and the ability to multitask in a busy office.

Qualifications

• Administrative/secretarial experience preferred.
• Strong computer skills with MS Office.
• Ability to handle multiple tasks with interruptions.
• Confidential handling of information and discretion.

Responsibilities

• Answer incoming calls and respond to information requests.
• Greet and assist members and guests.
• Process mail and manage practice email.
• Order supplies and maintain office equipment.
• Schedule meetings and assist with client meetings.
• Update contact management system with client information.
• Provide backup support for other staff as needed.

Skills

Communication

Interpersonal skills

Customer focus

Teamwork

Adaptability

Multitasking

Tools

Microsoft Word

Excel

PowerPoint

Job description

SummaryThis position provides administrative support to Jim Cowgill. This role is critical to our member experience and requires a friendly, upbeat demeanor. The incumbent supports the daily operations of the practice, including, but not limited to: answering the phones, meeting/greeting members, handling/distributing postal mail and practice email, ordering supplies, utilizing Thrivent Financial computer systems and programs in support of client relations, and other administrative tasks as assigned. The Administrative Assistant reports to and is employed by Jim Cowgill.This position is 30 hours a week working 3.5 days a week. Compensation is $20-25/hr dependent upon experience. No benefits provided for this part-time position.Job DescriptionPosition Roles/Responsibilities/AccountabilitiesHandles incoming telephone calls to and responds to requests for informationPerforms routine administrative duties such as maintaining office supplies and processing mailPrepares or coordinates the preparation of routine correspondence, reports, and special projects typically of a routine natureSupports projects, administration of various programs, and processing functions as neededDrive client/member facing activity in the practice by scheduling meetings and seminars with client/members on behalf of the practice’s Financial AdvisorsUpdate the contact management system with client/member contact and preference informationAssist Financial Advisors in the preparation and follow up for the client/member meetingsProvides back-up support on tasks that do not require any type of licensing or registration for other staff members, as neededCompletes other miscellaneous tasks as assignedPosition QualificationsPrevious administrative/secretarial experience desiredStrong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learnAbility to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptionsAbility to maintain integrity of sensitive/confidential informationBasic understanding of our products and services, and Thrivent FinancialCompetenciesPlanning/OrganizingCustomer FocusCommunicationInterpersonal SkillsTeamwork and CollaborationAdaptability/FlexibilityExternal/Internal DependenciesMust be able to work with all roles of the teamMust be able to represent the organization in work with external clientsMust be able to cultivate and maintain relationships with outside organizationsAs part of Jim Cowgill's recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.All persons with access to Wealthscape are deemed Access Persons and are subject to Compliance with the firm’s Code of Ethics which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.