Administrative Assistant

Health Connect America; Knoxville (TN); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision

Health Savings Account

401(k) with company match

Employee Assistance Program

Tickets at Work

Job summary

Health Connect America in the Knoxville area is hiring an Administrative Assistant to provide regional admin support and receptionist duties. You will help manage correspondence, records, and basic bookkeeping, while assisting in preparing agendas and supporting staff orientation.

The role uses Carelogic for client data and requires strong organizational skills and reliable communication. The position is full-time, on-site, with benefits and opportunities for growth within a mission-driven team

Qualifications

• High school diploma required; associate degree preferred.
• At least one year of administrative/clerical experience or internships.
• Ability to operate office machines and manage records.

Responsibilities

• Serve as region receptionist and assist management with admin tasks.
• Handle correspondence, filing, and records management.
• Assist in data entry, Carelogic usage, and reporting.

Skills

Administrative support

Data entry

Communication skills

Education

High school diploma

Associate's degree in business or related field

Tools

Carelogic

Office equipment

Job description

Join Our Impactful Team at Health Connect America!

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are - in their homes, in their communities, and in our offices. Our work is guided by five core values client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Our Brands

The primary over-riding duty of the Administrative Assistant is to provide administrative support to the members of management in the region, all other direct service providers in the region; or, if assigned to the corporate office, to an assigned department (s). The Administrative Assistant may also serve as the region or Corporate Office's receptionist.

• Serve as Receptionist for the region. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.


• Open, sort, and distribute incoming correspondence, including faxes and email.


• Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.


• Operate and maintain office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.


• Compile, copy, sort, and file records of office activities, business transactions, and other activities.


• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.


• Compute, record, and proofread data and other information, such as records or reports.


• Enter data and track and produce reports as assigned.


• Assist Office Manager or Program Director in Prepare agendas and make arrangements for new staff orientation and training, and other meetings.


• Assist in operating the information management system (Carelogic) for client records, enter data as requested, and produce reports as requested.


• If assigned to the corporate office, position duties may include, but are not limited to data entry, producing reports, filing and organizing file systems, assisting in the Billing Department in processing billing, following up on unpaid claims, auditing records and producing reports, assisting in the set-up of meetings and special events, running errands, and / or any task assigned to support the administrative operations of the corporate office.


• Assist and participate in conducting client chart audits.


• Assist in conducting client, agency, and aftercare surveys as assigned.

At minimum, a high school diploma.

An Associate's degree in business or a related field is preferred, alongside at least one year of relevant work experience, internships, or volunteer roles within administrative or clerical settings.

Be Well with HCA

• At Health Connect America, we prioritize self-care and support a healthy work-life balance for all employees.


• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.


• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.


• Additional benefits include


• Access to a Health Navigator


• Health Savings Account with company contribution


• Dependent Daycare Flexible Spending Account


• 401(k) Retirement Plan


• Benefits Hub


• Tickets at Work

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters