Administrative Assistant

Alaska Power & Telephone; Klawock (AK); On-site; USD 42,000 - 62,000; Full time

Job summary

Alaska Power & Telephone is seeking an Administrative Assistant to join the Administrative Department in Craig, Alaska. The role provides daily administrative support across AP&T, including safety program coordination and backup customer service.

Ideal candidates are self-motivated, organized, and comfortable collaborating with remote teams while working independently. Proficiency in Microsoft Office, Teams, and SharePoint is essential.

Qualifications

• High school diploma or GED required.
• Associate degree or equivalent combination of education and experience preferred.
• Proficiency with Microsoft Office Suite, Teams, and SharePoint.
• Typing speed 60 wpm or higher is preferred.
• Excellent written and verbal communication; ability to work with remote teams.

Responsibilities

• Provide day-to-day administrative and coordination support to the Administrative Department and local operations.
• Utilize Microsoft Office Suite (Word, Excel, Outlook, Forms) for daily tasks.
• Use Teams and SharePoint to communicate, collaborate, and support workflows.
• Process incoming corporate mail and distribute materials.
• Assist with shipping, receiving, travel arrangements, and routine purchasing.
• Maintain organized filing systems and track deadlines and follow-ups.
• Prepare meeting materials and assist with scheduling and follow-up.
• Coordinate safety-related documentation and training records as needed.
• Provide backup customer service coverage and handle payments/documentation when needed.

Skills

Strong communication

Organizational skills

Multitasking

Self-motivated

Education

High school diploma or GED

Associate degree or equivalent

Tools

Microsoft Office Suite

Microsoft Teams

SharePoint

Microsoft Forms

Job description

Position Summary

We are seeking a proactive and detail-oriented Administrative Assistant to join our Administrative Department in our Craig, Alaska office. This team-oriented role provides day-to-day administrative and coordination support to local operations and departments across AP&T, including administrative support for safety activities and backup customer service coverage as needed.

AP&T operates in communities throughout Alaska, and this position regularly works with employees and teams in different locations. The successful candidate will be self-motivated, adaptable, organized, and comfortable working independently while collaborating with remote teams. Strong communication skills and proficiency with virtual collaboration tools are important to success in this role.

Essential Duties and Responsibilities

Provide day-to-day administrative and coordination support to the Administrative Department and local operations, helping departments stay organized, maintain records, track information, and keep routine administrative work moving.

Administrative Coordination and Support

• Provide administrative and coordination support to departments across AP&T.
• Utilize Microsoft Office Suite, including Word, Excel, Outlook, and Forms, for day-to-day administrative tasks.
• Use Microsoft Teams and SharePoint to communicate, collaborate, maintain information, and support department workflows.
• Process incoming corporate mail and distributing materials as appropriate.
• Assist with shipping and receiving logistics.
• Coordinate office supply and snack needs, including routine purchasing and supply runs.
• Coordinate travel arrangements and itineraries for company-wide travel requests.
• Assist with company training, scheduling, recordkeeping, coordination, and related administrative support.
• Maintain organized paper and electronic filing systems and records.
• Track information, documentation, deadlines, and follow-up items as assigned.
• Assist with meeting scheduling, preparation, documentation, and follow-up.
• Coordinate routine administrative requests and communicate with departments to obtain needed information.

Safety Administrative Support

• Provide administrative and recordkeeping support for AP&T's safety activities and programs.
• Maintain and organize safety-related files, employee certifications, training records, forms, and supporting documentation.
• Track certification and training dates and assist with routine notifications and follow-up.
• Assist with scheduling and coordinating safety meetings, training, and related activities.
• Enter, compile, maintain, and distribute safety-related information and reports as requested.
• Assist with collecting and organizing documentation requested by the Safety Department for regulatory, training, or program purposes.
• Provide administrative coordination for safety-related vendors, supplies, equipment, and program needs.
• Support other safety-related administrative and tracking needs as assigned.

Customer Service Backup Support

• Provide backup customer service coverage as needed to support local operations and maintain continuity of service.
• Process customer payments and complete associated balancing and reconciliation documentation when providing customer service coverage.
• Provide customers with available account information and documentation as appropriate.
• Maintain customer information and documentation accurately and confidentially.
• Provide other customer service administrative support as needed during periods of coverage.

Minimum Qualifications

• High school diploma or GED.
• Associate degree or equivalent combination of education and experience, with a minimum of five years of office administrative experience.
• Ability to type a minimum of 60 words per minute.
• Proficiency with Microsoft Office Suite, Microsoft Teams, and SharePoint.
• Ability to obtain a notary commission within 60 days of hire.
• Valid driver's license and ability to meet AP&T's driving requirements.
• Experience working with remote or geographically distributed teams.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple assignments, maintain accurate records, and follow deadlines.
• Ability to take initiative and work independently with appropriate direction.
• Flexible, collaborative approach and willingness to assist where needed.
• Ability to periodically travel to other AP&T locations, meetings, and training as required.
• Ability to successfully complete AP&T's pre-employment requirements.
• Ability to work effectively in Alaska's weather and operating environment.

Physical Requirements

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Maintain the level of mental alertness and attention necessary to safely and effectively perform assigned duties.
• Regularly sit, talk, hear, and use hands and fingers to operate a computer, keyboard, telephone, and other office equipment.
• Periodically stand, walk, bend, stoop, and reach.
• Work is primarily performed from a seated position with regular opportunities for movement.
• Occasionally lift, carry, handle, or move objects weighing up to 40 pounds.
• Vision requirements include close, distance, and peripheral vision and the ability to adjust focus.

Compensation and Benefits

AP&T offers a generous benefits package that includes medical, dental, and vision coverage; a 401(k) plan; employee ownership opportunities; a $5,000 annual medical travel reimbursement; up to $125 annually toward medevac insurance reimbursement; and $200 in company logo wear.

AP&T values employee contributions and believes in recognizing the people who make our organization successful. We are a small, non-union, employee-owned utility serving more than 40 communities and villages throughout Alaska.

Additional Expectations

• Comply with AP&T policies, procedures, standards of conduct, confidentiality expectations, and applicable collective bargaining obligations.
• Use company resources responsibly and maintain respectful, productive working relationships across all locations and functions.
• Perform other related duties as assigned. Duties, reporting relationships, and work location may be adjusted based on business and operational needs.