Administrative Assistant

Brookfield Properties; Honolulu (HI); On-site; USD 61,992,000 - 82,656,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Paid time off

Volunteer hours

Parental leave

Family planning assistance

Wellness resources

Pet insurance

Commuter benefits

Job summary

Brookfield Properties in Honolulu, Hawaii is seeking an Administrative Assistant to support the mall management team at Ala Moana Center. The role involves handling general office tasks, coordinating communications, and serving as a primary contact for tenants and vendors.

The position requires a high school diploma, 2 years of admin experience, and strong Microsoft Office skills, with excellent written and verbal communication and organizational abilities.

Qualifications

• High School Diploma or GED required
• 2 years of experience in an administrative support role
• Proficiency in Microsoft Office including Outlook
• Highly organized and project oriented
• Excellent business writing and verbal communication skills
• Quick learner, self-starter and helps others achieve results

Responsibilities

• Supports day-to-day mall management including general office tasks, filing, answering phones, greeting guests, and distributing mail.
• Serves as initial point of contact for customer, vendor, merchant and tenant inquiries with a high level of customer service.
• Performs high-level admin work, such as creating spreadsheet tracker reports, organizing, scheduling, coordinating, and analyzing confidential information.
• Schedules meetings/conference calls and appointments, coordinates food and handouts for meetings.
• Assists in implementing property activities and events.
• Prepares, maintains, and distributes mass written communication to retailers.
• Supports Mall Management team and may provide admin support to Accounting, Specialty Leasing, and Marketing.
• Establishes and maintains effective business relationships.
• May direct or coordinate services such as repair & maintenance with in-house facility technicians or third-party vendors.
• May manage and collect current Certificates of Insurance for Tenants and/or third-party vendors.
• May operate as mall management office support for localized computer software/hardware.
• Other duties as assigned

Skills

Administrative support

Microsoft Office (Outlook)

Organized

Business writing

Verbal communication

Education

High School Diploma or GED

Job description

Location

Honolulu, Hawaii

Full time

R2053413

Ala Moana Center (H) - 1450 Ala Moana Blvd, #1290

Business

Headquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 95+ high-performing retail assets, encompassing over 95 million square feet of space across the United States. As an owner-operator, we’re committed to creating vibrant destinations that bring people and brands together. With a team of 1,200+ employees and a legacy of leadership in retail real estate, we’re shaping the future of the industry by delivering exceptional value to our partners and the communities we serve

Job Description

Position Summary

The Administrative Assistant provides general administrative support to the mall management team. The Administrative Assistant interacts with the general public, merchants, tenants, in-house facilities technicians, third-party contractors including housekeeping and security, and other persons servicing the mall, its merchants and tenants.

Responsibilities

• Supports the day-to-day management of the mall including general office work such as file organization, fulfilling written requests, answering phones, greeting guests, word processing, distributing mail, purchasing and replenishing supplies

• Serves as initial point of contact for customer, vendor, merchant and tenant inquiries, requests and complaints while exhibiting a high level of customer service

• Performs high-level administrative work, such as creating spreadsheet tracker reports, organizing, scheduling, coordinating, compiling and analyzing confidential business information

• Schedules meetings/conference calls and appointments, coordinates food and handouts for meetings, as needed

• Assists in implementing property activities and events

• Prepares, maintains, and distributes mass written communication to retailers as directed

• Supports and collaborates with the Mall Management team and may also provide administrative support to other departments including but not limited to Accounting, Specialty Leasing, and Marketing

• Establishes and maintains effective business relationships

• May direct or coordinate services such as repair & maintenance with in-house facility technicians, or third-party vendors

• May manage and collect current Certificates of Insurance for Tenants and/or third-party vendors

• May operate as mall management office support person for localized computer software/hardware

• Other duties as assigned

Qualifications

• High School Diploma or GED required

• 2 years of experience in an administrative support role

• Proficiency in Microsoft Office including Outlook

• Highly organized and project oriented

• Excellent business writing and verbal communication skills

• Quick learner, self-starter and helps others achieve results

Core Competencies: Nimble Learning, Collaborates, Drives Results, Customer Focus

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to do the following:

• The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.

• The employee frequently is required to stand, walk, and reach with hands and arms.

• The employee occasionally required to stoop, kneel, crouch, or crawl.

• The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• The noise level in this work environment is usually moderate.

Compensation

• Salary type: Non-Exempt

• Pay Frequency: Bi-weekly

• Hourly Pay Range: $21.63 - $28.84

• Annual Bonus Eligibility: 4%

Benefit Information

• Competitive compensation

• Medical, Dental and Vision beginning day 1

• 401(k) Company matching

• 401(k) Vests on Day 1

• Career development programs

• Charitable donation matching

• Generous paid time off (i.e., vacation, personal holidays, paid sick time)

• Paid Volunteer Hours

• Paid Parental Leave

• Family planning assistance including IVF, surrogacy, and adoption options

• Wellness and mental health resources

• Pet insurance offering

• Childcare Assistance

• Commuter benefits

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

#GGP

The Brookfield Real Estate ecosystem spans the globe through multiple operating companies, all united by our core values. We cover every facet of real estate—from offices and retail spaces to logistics centers, residential homes, and hotels.

Across thousands of properties worldwide, we combine world-class expertise with deep local insights to drive exceptional value. Together, we transform neighborhoods and build lasting communities that stand the test of time. By leveraging the global scale of our operating companies and fostering trusted local partnerships, we collaborate seamlessly to support our communities and achieve shared success.