Administrative Assistant

cmacareers; Hilton Head Island (SC); On-site; USD 38,000 - 52,000; Full time

Job summary

cmacareers seeks an Administrative Assistant to support Community Association Managers with daily property operations. You will maintain professional relationships with managers, assistants, homeowners, vendors, and service providers while delivering service-oriented support.

The role requires clear communication, confidentiality, and the ability to multi-task in a fast-paced environment, with daily interactions among homeowners and board members.

Qualifications

• High school diploma or GED required; higher degree preferred.
• 1–3 years of related clerical or administrative support experience required; HOA/property management experience is a plus.
• Proficient with Excel and Word; able to adapt to company software.
• Ability to interpret and follow written and verbal instructions.
• Strong written and verbal communication and diplomacy.
• Organized, accurate, and able to multitask in a fast-paced environment.
• Maintain confidentiality of records and exercise discretion.

Responsibilities

• Organizes and prepares incoming and outgoing correspondence.
• Receives and responds to phone calls and emails from clients and vendors.
• Interprets client account ledgers and responds to balance inquiries.
• Prepares and tracks time-sensitive forms for clients and vendors.
• Updates client databases with contact information and notes.
• Maintains vendor database and collects W9s and insurance proofs.
• Prepares documentation for accounts payable vouchers and invoices.
• Processes print jobs, scanning, and faxing as needed.
• Uses Excel and software to track projects.
• Other duties as assigned.

Skills

Excel

Word

Verbal communication

Written communication

Organization

Discretion/confidentiality

Multitasking

Education

High school diploma or GED

Bachelor's or Associate preferred

Tools

Management software

Job description

The Administrative Assistant handles tasks outlined herein in order to assist Community Association Managers (CAM) with daily property operations. Administrative Assistants are to establish and maintain a professional, service oriented relationship with the Association Managers, other assistants and employees, clients, homeowners, vendors, and service providers. This position involves daily contact with homeowners and board members and requires an individual that is well-spoken, customer service-oriented, and can multi-task at a quick pace.

JOB DUTIES

• Organizes and prepares incoming and outgoing correspondence.
• Receives and responds to incoming phone calls and emails from clients and vendors.
• Interprets client account ledgers, replies to client account balance inquiries, researches discrepancies.
• Prepares and tracks time sensitive forms for clients and vendors
• Updates client database - contact information [address, phone, email] -- enter notes into client accounts
• Maintains vendor database - add/update vendor information, obtain w9 and proof of insurance
• Prepares documentation for accounts payable vouchers and submits invoices for payment
• Processes print jobs, scanning and faxing as needed
• Uses Excel, software and computer systems to track projects
• Other duties as assigned.

Qualifications

* Requires a high school diploma or GED; Bachelors or Associates degree preferred.

* 1 - 3 years of directly related clerical or administrative support experience required; HOA, property management or condominium management related experience is a plus.

• Must be able to use Excel and Word. Must be able to adapt to management software and computer programs being utilized by company.
• Ability to interpret and follow verbal and written instructions.
• Ability to communicate effectively, both verbally and in writing and exercise diplomacy.
• Knowledge of business correspondence including rules of grammar, sentence structure, punctuation, and spelling.
• Problem solving, Accuracy, Efficiency and Very organized.
• Interpersonal skills necessary to effectively interface with all levels of personnel and work in a team environment.
• Demonstrated ability to maintain confidentiality of records and to use discretion in the performance of daily activities.
• Must be able to perform diversified but semi-repetitive operations following standardized methods and procedures under changing conditions.