Administrative Assistant

FLACRA; City of Geneva (NY); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

FLACRA in New York seeks an Outpatient Administrative Assistant to support the Clinic Manager in daily workflow. You will answer phones, schedule appointments, check in clients and maintain accurate data while providing proactive assistance to staff.

The role requires strong communication, multitasking and time management skills, plus an Associates degree and a NYS driver's license. Expect collaboration with IT and other departments to uphold FLACRA’s care standards.

Qualifications

• Associates Degree; two years of clerical/administrative experience.
• Proven ability to communicate effectively with diverse staff and clients.
• Strong computer skills including Word, Excel and payroll software.

Responsabilités

• Assist in daily workflow management for Outpatient Clinic, including phones and scheduling.
• Check-in clients for appointments and support Clinic Manager and staff.
• Maintain accurate client data: demographics, insurance, billing.
• Prepare reports requested by Clinic Manager and Lead Administrative Assistant.
• Receive, direct, relay messages; perform dictation, filing, typing, copying, mailing.
• Collaborate with IT and other departments to support FLACRA’s care mission.
• Order and track supplies for programs and perform related duties.

Connaissances

Communication

Multitasking

Time management

Problem solving

Calm under pressure

Formation

Associates Degree

Outils

Microsoft Word

Excel

Payroll software

Description du poste

Job Summary: In accordance with the organization’s mission, vision and values, the Outpatient Administrative Assistant is responsible for assisting and supporting the Manager of the Outpatient Clinic. The following duties will apply:DutiesAssist in the daily management of work flow for the Outpatient Clinic, to include answering phones, scheduling and maintaining calendars for clinic staff, checking in clients for appointments, providing pro-active support to Clinic Manager and clinic staff.Complete all reports as requested by the Clinic Manager and the Lead Administrative Assistant.Maintain accurate client data in 10e11including client demographics, insurance information, and billing information.Assist with filing and organizing paperwork, reports and office materials.Receive, direct and relay phone messages, emails and faxes.Perform dictation, phone reception, filing, typing, copying, mailing, advocacy and other special project tasks.Assist in compilation and preparation of statistical data and reports as requested by Clinic Manager.Work collaboratively with IT staff and all other Departments to support FLACRA’s mission to provided quality care to all clients.Order and track supplies for program urine screens, breathalyzer and NRT.Responsible for proactive spreadsheets, Closed Chart Audit, PN Reconciliation, MSD, and other reports assigned by management.Perform administrative & secretarial functions as requested by Clinic Manager.Interface with provider agencies and maintain positive working relationships.Directly communicate suggestions, concerns and/or complaints to the Clinic Manager.Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA.Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA.Perform other duties and functions as directed.Minimum Qualifications: Associates Degree, two years of clerical, administrative or office management experience. Valid NYS Drivers’ License.Other Skills/Knowledge and ExperienceDemonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and vendors.Excellent computer skills to include Microsoft Word, Excel and payroll software.Excellent written and verbal communication skills.Ability to multi-task, have good problem solving & time management skills and the ability to remain calm in a crisis.Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all-inclusive of every task or responsibility