Administrative Assistant

Insight Carolinas PLLC; Charlotte (NC); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Safe Harbor 401(k) match

Health and Dental Insurance

Hybrid Schedule

Paid holidays

Job summary

Insight Carolinas, specialists in clinical assessment and psychotherapy, located in Charlotte, NC has an immediate opening for a full-time Administrative Specialist to join our growing team. Hourly rates range from $19-21 per hour.

This role offers a hybrid schedule with most work from home and a weekly in-office day to greet clients and handle filings. Bachelor’s degree preferred; strong MS Office skills, attention to detail, and the ability to work both collaboratively and independently are

Qualifications

• Bachelor’s degree preferred; bonus points for psychology focus.
• Administrative background helpful; willingness to learn.
• Proficiency in Microsoft Office Suite required.
• Strong attention to detail, organizational and multitasking skills.
• Ability to work collaboratively and independently.

Responsibilities

• Assist intake, answer and direct calls, schedule appointments and guide clients through the process.
• Greet clients in the office, handle filing tasks, and support team workflow.

Skills

Microsoft Office Suite

Attention to detail

Time management

Independent work

Team collaboration

Education

Bachelor's degree preferred

Psychology focus preferred

Job description

Insight Carolinas, specialists in clinical assessment and psychotherapy, located in Charlotte, NC has an immediate opening for a full-time Administrative Specialist to join our growing team. Hourly rates range from $19-21 per hour.

You will play a key role in expanding our reach to help even more individuals and families across the Carolinas. We are based in Charlotte but plan to expand to other parts of North Carolina soon. Since 2022 we have specialized in psychological testing, but through that testing we have realized a need for therapy services for individuals wanting to pay using their private insurance, Medicare and/or Medicaid. Our mission is to help bridge the service gap in the Carolinas. We know that exclusive private pay often leaves clients without services or having to terminate services early due to finances. If you also have a heart for providing access to services to people who would otherwise not have access, we invite you to apply.

What You Will Do:

• As mentioned above, you will help expand Insight’s reach to help even more families gain access to needed services. This will be done through a flexible, hybrid schedule that allows you to work mainly from home with a weekly in office day to assist with greeting clients or filing tasks.You can expect to be in office around six to eight days per month so only local candidates will be considered.
• Actively participate in our intake process to include answering and directing phone calls, collaborating with team members to ensure efficient workflow, organize and schedule appointments, direct clients along the steps to scheduling process, liaise with executive team to handle requests and queries from senior managers.

What You Will Bring:

• Bachelor’s degree preferred, bonus points if focused in the field of Psychology.
• Some administrative background is essential, but we are also happy to train a candidate who is conscientious and willing to learn.
• Proficiency in Microsoft Office Suite.
• Attention to detail and demonstrated strengths in organizing, multitasking, managing priorities, and meeting deadlines.
• Collaborative nature as well as the ability to work independently.

Why You’ll Love Insight:

We offer a competitive salary plus additional benefits including:

• Safe Harbor 401(k), with dollar for dollar employer match for the first 3% of employee contribution and 50% match for 4th and 5th percent.
• BCBS Health and Dental Insurance, Aflac Supplemental Insurance
• Hybrid Schedule
• Full-time Hourly employees are given 2 weeks of vacation, additional sick time and paid holidays.

Insight Carolinas is an equal opportunity employer.

We bring unique talents together to build something special.