Administrative Assistant

Amada Senior Care; Campbell (CA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Paid time off

Job summary

A senior care service provider in California is seeking a highly motivated Administrative Assistant. The role involves assisting with client interactions, managing caregiver schedules, and contributing to staff recruitment. Ideal candidates have supervisory experience and advanced computer skills. The position offers a salary range of $22 to $25 per hour, along with benefits like paid time off. A dependable vehicle and a professional demeanor are required.

Qualifications

• Minimum of two years of supervisory/management experience in a related field.
• One to two years of recruiting experience in Home Care.
• A current driver's license and a dependable insured automobile.

Responsibilities

• Assist with answering calls that come into the office.
• Ensure all information regarding clients and employees is documented.
• Recruit, interview and on-board qualified caregivers.

Skills

Supervisory/management experience

Recruiting experience in Home Care

Advanced computer skills (Office, Excel)

Multi-tasking

Organizational skills

Tools

AxisCare

Job description

Franchise Owner at Snapology & Amada Senior Care

Amada Senior Care Cupertino is seeking a highly motivated Administrative Assistant who will also take on recruiting and scheduling responsibilities. This is an exciting opportunity to help launch a new team of caregivers to serve our seniors on South Bay!

At the end of 90 days, if your performance is exceeding expectations, there may be an opportunity for a pay increase and title change.

Amada offers a unique work environment where each colleague is treated with care and respect, a place where you want to come to work every day, and opportunities for career growth. Your contributions will truly make a difference in the lives of seniors, their families and our most treasured asset, our caregivers.

About the Opportunity

• Assist with answering calls that come into the office.
• Promptly answers inquiries from potential and current clients.
• Ensure all information regarding clients and employees is documented thoroughly in accordance with company policy.
• Reach out to caregivers weekly for current availability, document and record.
• Validate caregiver hours worked, routing appropriately for payroll processing.
• Accurately schedule/coordinate caregivers based on client assessment/plan of care.
• Promptly respond to schedule conflicts, emergencies and “call outs”.
• Complete next business day/weekend schedules before end of each business day.
• Checks for exceptions (timecards) daily to fill in holes. Exceptions should be done first thing in the morning and kept up daily.
• Manage scheduling operations including the caregiver placement, case coverage, off-hour support, and quality assurance.
• Recruit, interview and on-board qualified caregivers that pass hiring standards.
• Manage staff orientation, training, development, retention and day-to-day operations.
• Be reliable, responsive and convey a high degree of trust and empathy for every client and caregiver.
• Report to Administrator who would be the best candidate for employee recognition programs.
• Coordinate & Assist with setting appointments for Customer Service/Care Coordination visits.
• Enter and record Key Performance Indicators (KPIs).
• Come to weekly staff meetings prepared to discuss Caregiver issues or concerns, Client issues or concerns, Staffing needs/concerns/challenges, and Clean up caregiver and Client census (weekly).

Amada’s ideal Office Assistant will have:

• Minimum of two years of supervisory/management experience in a related field
• One to two years of recruiting experience in Home Care
• Advanced computer skills in business related applications (Office, Excel, etc. AxisCare a plus!)
• A current driver's license and a dependable insured automobile
• A professional appearance and promotes a positive work environment
• Ability to multi-task effectively andbe organized.

Amada Senior Care is an equal opportunity employer and values diversity.

Salary: $22.00 - $25.00 per hour

• Paid time off

Schedule:

No schedule details provided.

Ability to commute/relocate:

• Campbell, CA 95008: Reliably commute or planning to relocate before starting work (Required)